Communications Manager, MasterClass
Temporary
4-Month Assignment / Hourly Pay Range: $60-65
Streaming platform for learning
Job no longer available
Streaming platform for learning
501-1000 employees
Job no longer available
4-Month Assignment / Hourly Pay Range: $60-65
501-1000 employees
Company mission
To help unleash the human potential, by inspiring individuals to learn amazing new skills.
Role
Who you are
- If you’re someone who thrives in fast-moving environments, brings structure to ambiguity, and enjoys running complex programs with precision, this role offers the opportunity to build and refine a new model of professional learning from the ground up
- Experience owning cohort-based programs, communities, or learning experiences end-to-end
- Strong operator with the ability to build structured, repeatable systems that scale
- Confident facilitator with experience engaging professional or senior audiences
- Demonstrated ability to drive engagement and outcomes, not just participation
- Clear communicator with strong judgment on when to step in vs. empower the group
What the job involves
- MasterClass Executive is the first AI-native business school experience—and this role is responsible for making it work at scale
- As a Community Engagement Manager, you will own the execution of a high-quality, structured cohort experience for hundreds of professionals
- This is a hands-on operator role where success comes from building clear systems, running tight programming, and driving consistent engagement across a large cohort
- You’ll define how the program actually runs week-to-week—what participants experience, how they stay on track, and how the cohort delivers real outcomes
- Own and operate the end-to-end cohort experience, driving engagement, accountability, and successful program completion
- Design and manage scalable community systems (e.g., Slack, programming cadence, engagement loops) for large cohorts (500+)
- Plan and run live programming (AI Labs, AMAs, events), including logistics, facilitation, and follow-through
- Establish and maintain clear participant expectations, communication rhythms, and program structure from day one
- Foster strong peer-to-peer dynamics by creating structure, elevating contributors, and enabling a self-sustaining community
Our take
MasterClass is a streaming platform that offers its members the chance to learn skills and theory directly from the best in the business, all with celebrity status. For example, learning to cook with Gordon Ramsay, mastering tennis techniques with Serena Williams, and perfecting songwriting with Alicia Keys.
The streaming platform provides more than 100 classes across nine categories, including sport, wellness, music, food, and business. Each class is made up of around 20 short video lessons, accompanied by a workbook and a members’ community.
With a $2.5 billion valuation and no shortage of funding, MasterClass is seen as a leader in the edtech market and differentiates itself from fierce competitors Udacity and Udemy by blurring the line between education and entertainment.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2021
$225m
SERIES F
May 2020
$100m
SERIES E
Total funding: $461.4m
Company benefits
- Health & Wellness: Premium medical, dental, and vision insurance plans for you and your family. OneMedical and Peloton subscriptions. Access to Modern Health and Included Health for additional well-being and expert medical care
- Paid Time Off: Take the time you need when you need it. Company-wide winter and summer recharge breaks and half-day Fridays
- Equity: In addition to a competitive base salary, our equity plans allow employees to share in the success of the company
- Unique Perks: Quarterly flex dollars for whatever you need, cell phone and internet stipends, lunch on Tuesdays for those in-office, and the occasional instructor drop in
- Family Planning: Competitive parental leave programs for both birthing and non-birthing parents. Leave administration with Cocoon. Fertility support through Carrot
- Learning & Development: We are a learning company after all! Full access to MasterClass courses and the opportunity to gift memberships to loved ones. Personal development dollars are provided every 6 months for things like career coaching or books
- Charitable Giveback: Company charity matching and paid days off to volunteer in your community
Company HQ
SoMa, San Francisco, CA
Leadership
David Rogier
(Founder & CEO)Having studied at Washington University, they worked in Strategy and Operations at Tesco for 3 years before taking an MBA at Stanford. They used this experience to found MasterClass.
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