Content Writer & Editor, Smarsh

• We’re looking for an experienced, temporary project-based contract writer and editor to support our Business Unit teams with high-quality, compliant content across channels
• Proven experience as a freelance/contract writer in a B2B environment
• Experience working closely with Business Unit teams and compliance stakeholders
• Strong editor with excellent attention to detail
• Familiarity with AP Style and a strong advocate for plain-English writing
• Comfortable reviewing and improving AI-generated copy
• Ability to quickly internalize and write to the Smarsh brand voice and style
• Strong research skills and ability to synthesize complex information

Desirable

• This role is writing-heavy, with a strong emphasis on plain-English clarity, editorial polish, and effective stakeholder collaboration in a regulated environment
• This is a 4-to-5-month engagement with the potential for a contract extension based on business needs
• You’ll collaborate with marketing, design, and compliance partners to ensure content is accurate, readable, on-brand, and ready for launch
• This role will report to Smarsh’s Managing Editor. Only resumes with portfolio links will be considered
• Writing & Copy Development (≈70%):
• Research and write long-form content including Guides, blog posts, white papers, reports, briefs, webpages, and voice-over scripts
• Create short-form content including webinar abstracts, emails, social posts, text for graphics, event banners, and paid ads
• Write across styles and audiences: Informational, social, web, executive, and casual
• Translate complex or technical topics into clear, approachable copy—without losing accuracy
• Deliver copy that’s easy for downstream partners (designers, developers) to implement correctly
• Work within compliance requirements and feedback cycles while maintaining voice and intent
• Execute against defined content briefs and priorities provided by Smarsh teams
• Editing & Content QA (≈20%):
• Edit for clarity, consistency, and flow while preserving meaning
• Rewrite technical content to sound more conversational and audience-friendly
• Proofread and perform final QA on designed assets (graphics, emails, banners, landing pages) to ensure copy accuracy
• Ensure content aligns with brand voice, style guidelines, and compliance expectations
• Campaign Support & Content Opportunities (≈10%):
• Spot ways to strengthen campaigns/projects with high-impact supporting content (e.g., companion blog posts, landing page enhancements, email follow-ups, social cutdowns)
• Recommend innovative reuse opportunities (turn one strong asset into multiple channel-ready versions)
• Flag content that’s duplicative, unnecessary, or unlikely to perform—suggest simpler alternatives when appropriate
• Support editorial planning and brainstorming with internal team
• Tools you will use:
• WordPress (smarsh.com content publishing and edits)
• Marketo (email copy review and writer sign-off required)
• ClickUp (project tracking, drafts, feedback, revisions)
• Copy AI (to assist with the creation of high-quality content)
• ChatGPT (to help with content ideation, drafting, editing, and strategic refinement)