Most SMBs cannot afford to run a full customer service team and, for this reason, messaging is becoming a vital way for these businesses to communicate with their customers. However, turning these messages into revenue isn't easy, which is where Connectly comes in - solving this problem using AI.
By targeting SMBs, the company has tapped into a large market that has been underserved by marketing AI in recent years. Connectly has partnered with WhatsApp, and accrued impressive funding, both clear indicators of the company's promise.
Connectly's main challenge will be competing with others who are also making moves into the SMB market. However, the backing of WhatsApp and continued investor interest will enable it to scale the business and further enhance its proprietary AI models towards a successful future.
Kirsty
Company Specialist at Welcome to the Jungle