Brand Designer, Relay
Offers meaningful equity
Online business banking and money management
Job no longer available
Online business banking and money management
201-500 employees
Job no longer available
Offers meaningful equity
201-500 employees
Company mission
To help small businesses have greater financial clarity to build health, lasting businesses.
Role
Who you are
- If you’re eager to apply your design talent in a fast-growing scale up and shape the future of an industry-leading brand, we want to hear from you!
- You have 5+ years of design experience across a wide variety of digital and physical assets that showcase your deep knowledge of design principles
- You are an expert in Figma, Adobe Suite and other design tools
- You have a portfolio of standout designs that demonstrates your ability to elevate brand quality and deliver tangible business results
- You’re a self-starter and team collaborator with a degree in graphic design and clear opinions on what quality design looks like
- You’re committed to researching Relay’s customers, understanding of their pain points and using those insights to influence your design strategy
- You’re an out-of-box problem-solver who is energized by navigating ambiguity and consistently delivering in a fast-paced, scrappy environment
- You have demonstrated experience managing teams of design freelancers to deliver different types of creative on brand and on time
- You’re highly skilled at translating concepts and feedback into compelling visual and user-centered designs
- You have excellent organizational and time management skills with high attention to detail while managing multiple, concurrent deadlines at once
- You have a clear passion for creating exceptional, world-class design experiences for brands
Desirable
- Experience designing for industry-leading financial or B2B brands
- Experience with illustration or motion design
- Experience in a fast-paced startup environment
What the job involves
- We’re looking for a Brand Designer to help us scale the impact of our brand, increase our creative output, and elevate the mix and quality of our designs
- This is a unique opportunity to help evolve Relay’s visual brand storytelling to accelerate our growth with U.S. small businesses
- Develop, design, and produce industry-leading creative concepts and digital and physical assets, including webpages, landing pages, ebooks, webinars, social media content, blog visuals, ad units, pamphlets, swag, and more
- Work with the VP of Marketing to develop creative direction for mission-critical projects that clearly and persuasively connect with our target audience, driving user engagement and conversions
- Quickly turn concepts into wireframes, mockups, and prototypes and collect feedback from project stakeholders to refine designs while maintaining timelines
- Use A/B testing, heatmaps, analytics and other tools to inform and iterate on design decisions to improve performance metrics
- Build and manage a team of freelancers to execute on pipeline of creative assets for marketing team and other company stakeholders
- Elevate Relay’s brand design across all touchpoints ensuring a consistent and impactful experience for our target audience
- Coordinate and maintain a library of branded assets, including photography, graphics, iconography, templates, and other company design content
- Stay up-to-date on competitor brand campaigns as well as brand design and industry trends to support leading design creation
- Be an internal champion for Relay’s brand design ensuring a high quality output and consistent experience for our target audience and customers
Application process
- Stage 1: A 30-minute Google Meets video call with a member of the People Team
- Stage 2: A 45-minute Google Meets video call with the VP of Marketing
- Stage 3: A take-home writing sample + case study followed by a 1-hour presentation of your solution to our Marketing team
- Stage 4: A 30-min Google Meets video call with a member of Relay’s Leadership team
Our take
Traditional banking options can feel outdated and tedious, especially if this includes in-person visits and waiting in line. This has led to the rise of online banking - but lots of smaller companies have to navigate multiple complicated applications in order to manage this business banking.
This is what Relay aims to fix. It's no-fee, online banking and money management platform looks to tackle financial complexity for SMBs. The company's goal is to fully automate the finance function using banking that deeply integrates into back-office systems. And its software is designed to affordably increase financial clarity and security, reducing the time spent on administrative tasks.
Relay is focused on its long-term goals and plans to scale up distribution and grow in sales, marketing, customer support, operations, engineering and product. The company currently serves thousands of SMBs across the US with the goal to get 100,000 small businesses over the next few years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
58% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2024
$32.2m
SERIES B
May 2021
$15m
SERIES A
Total funding: $51.7m
Company benefits
- Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary. Since 2023, 66%+ of employees have received salary increases, with multiple new team members joining just last year.
- Social connection: We believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.
- Personal and professional growth: Through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success. Even with more than half of our team joining in the last 12 months, almost 20% have received promotions in the last year alone.
- Parental leave with top-up: We offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive
- Comprehensive health benefits: Enjoy full health benefits from day one: no probation period required. We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.
- Hybrid work environment: We value meaningful collaboration and connection at our Toronto office three days per week, with lunch, snacks, and beverages on us.
- Top-tier equipment: As a Mac-first company, our Toronto offices have everything you need to produce your best work comfortably, from multiple screens to ergonomic seating.
- Flexible vacation and time off: Every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays.
- Dog-friendly space: Can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.
- Award-winning workplace: As a winner of CB Insights' Fintech 100, Deloitte Canada's Technology Fast 50, Forbes Fintech 50, and the CIX Top 10 Growth Award, Relay is a recognized innovative and high-growth company.
Company HQ
St. Lawrence, Toronto, ON
Leadership
Yoseph West
(Co-Founder & CEO)Yoseph has a range of experience including serving as the CEO at Vuru, Director of Product Engagement at Wave, and Head of Marketing at Hubdoc.
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