Brand Designer, Relay

• If you’re eager to apply your design talent in a fast-growing scale up and shape the future of an industry-leading brand, we want to hear from you!
• You have 5+ years of design experience across a wide variety of digital and physical assets that showcase your deep knowledge of design principles
• You are an expert in Figma, Adobe Suite and other design tools
• You have a portfolio of standout designs that demonstrates your ability to elevate brand quality and deliver tangible business results
• You’re a self-starter and team collaborator with a degree in graphic design and clear opinions on what quality design looks like
• You’re committed to researching Relay’s customers, understanding of their pain points and using those insights to influence your design strategy
• You’re an out-of-box problem-solver who is energized by navigating ambiguity and consistently delivering in a fast-paced, scrappy environment
• You have demonstrated experience managing teams of design freelancers to deliver different types of creative on brand and on time
• You’re highly skilled at translating concepts and feedback into compelling visual and user-centered designs
• You have excellent organizational and time management skills with high attention to detail while managing multiple, concurrent deadlines at once
• You have a clear passion for creating exceptional, world-class design experiences for brands

Desirable

• We’re looking for a Brand Designer to help us scale the impact of our brand, increase our creative output, and elevate the mix and quality of our designs
• This is a unique opportunity to help evolve Relay’s visual brand storytelling to accelerate our growth with U.S. small businesses
• Develop, design, and produce industry-leading creative concepts and digital and physical assets, including webpages, landing pages, ebooks, webinars, social media content, blog visuals, ad units, pamphlets, swag, and more
• Work with the VP of Marketing to develop creative direction for mission-critical projects that clearly and persuasively connect with our target audience, driving user engagement and conversions
• Quickly turn concepts into wireframes, mockups, and prototypes and collect feedback from project stakeholders to refine designs while maintaining timelines
• Use A/B testing, heatmaps, analytics and other tools to inform and iterate on design decisions to improve performance metrics
• Build and manage a team of freelancers to execute on pipeline of creative assets for marketing team and other company stakeholders
• Elevate Relay’s brand design across all touchpoints ensuring a consistent and impactful experience for our target audience
• Coordinate and maintain a library of branded assets, including photography, graphics, iconography, templates, and other company design content
• Stay up-to-date on competitor brand campaigns as well as brand design and industry trends to support leading design creation
• Be an internal champion for Relay’s brand design ensuring a high quality output and consistent experience for our target audience and customers

• Stage 1: A 30-minute Google Meets video call with a member of the People Team
• Stage 2: A 45-minute Google Meets video call with the VP of Marketing
• Stage 3: A take-home writing sample + case study followed by a 1-hour presentation of your solution to our Marketing team
• Stage 4: A 30-min Google Meets video call with a member of Relay’s Leadership team