Product Manager, Sage

$125-150k

+ Stock options

SQL
R
Excel
Mid and Senior level
New York

Some travel required

Sage

Modern operating system for senior care

Open for applications

Sage

Modern operating system for senior care

21-100 employees

HealthcareB2BSaaSAge-techWellbeing

Open for applications

$125-150k

+ Stock options

SQL
R
Excel
Mid and Senior level
New York

Some travel required

21-100 employees

HealthcareB2BSaaSAge-techWellbeing

Company mission

Sage's mission is to improve the care and quality of life for caregivers and older adults.

Role

Who you are

  • 3 years of experience building and shipping software as part of a cross-functional product team
  • A robust understanding of how software systems work. At a minimum, you confidently explain the differences between hardware and software, frontend and backend, API and database, native app and web app
  • You communicate with care, asking thoughtful questions and listening actively to identify solutions when facing obstacles. You do this equally with your colleagues, senior client stakeholders, and end users
  • Your written documentation is clear, concise, and complete
  • Familiar with tools like Excel, SQL, R, or other data analysis tools to discover trends that wouldn’t otherwise be noticed
  • Excited to work in a startup environment and take on multiple challenges, often simultaneously
  • Willing and able to travel domestically for customer visits

Desirable

  • Bachelor’s degree in Computer Science or a related technical discipline
  • Experience managing B2B relationships with customers or external stakeholders
  • Experience in health tech
  • Experience in a startup environment

What the job involves

  • As a Product Manager on Sage’s core senior living product, you will be responsible for the end-to-end discovery, delivery, and iteration of a product used daily by caregivers, nurses, and management teams in senior living communities across the country
  • Your goal will be to provide the best possible experience for these users, enabling them to effectively and efficiently manage, document, and improve the services provided to residents under their care
  • Find the intersection of user needs, business problems, and product opportunity to drive real value for everyone from residents to caregivers to community management and executive leadership
  • Conduct on-site user research and assist with implementations, representing Sage to residents, families, and community staff
  • Methodically navigate from problems to solutions, using research and your core team to quickly define and iterate on new functionality
  • Work closely with engineering and design to refine requirements throughout product discovery and development, maintaining clear documentation that keeps everyone in sync
  • Collaborate with product operations to ensure company-wide alignment and readiness for launching new features, and set clear success metrics to demonstrate that solutions solved real problems
  • Regularly monitor feedback from clients and internal teams, always seeking opportunities to improve the product
  • Independently analyze qualitative and quantitative data to monitor key trends, identify problems early, and justify your product decisions
  • Collaborate with the data team to represent product goals as metrics and charts, giving clients better visibility into their team’s operations
  • Tailor your communication style to the audience, whether they are a client success manager, hardware engineer, operations mastermind, or marketing expert
  • Keep a team of peers organized without micromanaging them, and concisely summarize project updates and results to key stakeholders
  • Work regularly with Design, Engineering, Data, Hardware, Implementation, Customer Success, and Business Development teams to ensure successful product delivery

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Insights

Led by a woman

Company

Company benefits

  • Regular off-sites, outings, and team meals
  • Office lunches and snack bars
  • Stock options
  • Fully-paid health insurance coverage

Funding (last 2 of 3 rounds)

Dec 2024

$35m

SERIES B

Oct 2023

$15m

SERIES A

Total funding: $59m

Our take

In the event of an accident or fall, elder care facilities largely rely on outdated nurse call systems, which can mean residents wait longer than necessary to receive care or attention. Sage solves this problem by providing carers and institutions with a modern operating system.

Sage's caregiver app allows carers to identify patients in need of help, as well as providing tools for triage and the reviewing of care information. As one of the first companies to bring a data-driven approach to elder care in this way, Sage has received strong attention and raised an impressive $35 million in funding in 2024.

The age-tech market is growing steadily, and becoming more competitive, which means Sage will need to invest heavily in scaling its outreach in order to consolidate its progress. That said, it has established an early foothold which gives it a place to work from as it develops into the future.

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Freddie

Company Specialist at Welcome to the Jungle