Senior IT Operations Specialist, Graphite
Code review platform
Open for applications
Code review platform
101-200 employees
Open for applications
101-200 employees
Company mission
To create products and workflows that help fast-moving teams achieve more.
Role
Who you are
- You’ll thrive here if you’re resourceful, proactive, and take pride in solving problems before others even notice them
- 5+ years of IT operations or systems administration experience in a scaling startup or tech company
- Deep knowledge of macOS management, endpoint security, and MDM solutions (e.g., Kandji, Jamf, or Mosyle)
- Hands-on experience with Google Workspace, Okta, Slack, Zoom, Atlassian, and other SaaS tools
- Strong understanding of networking fundamentals, AV systems, and office infrastructure
- Excellent customer service and communication skills — you enjoy helping others and making things easier for them
- Detail-oriented, self-directed, and comfortable owning complex projects end to end
- Bonus: experience supporting remote or hybrid teams and multi-office environments
What the job involves
- As our Senior IT Operations Specialist, you’ll be the backbone of our internal technology environment
- You’ll deliver exceptional support to our internal teams, keeping systems running reliably and securely
- You’ll own our IT stack across endpoints, SaaS tools, and networking — optimizing how we onboard, collaborate, and scale as a distributed team
- Own and manage a predominantly macOS environment, including configuration, deployment, and troubleshooting
- Support and continually improve core SaaS platforms such as Google Workspace, Slack, Zoom, Okta, and 1Password
- Maintain and support office networking, Wi-Fi, and AV systems
- Partner with People Operations, Security, and Engineering to ensure smooth new-hire onboarding and offboarding
- Develop, document, and improve scalable IT processes, policies, and user-facing documentation
- Continuously evaluate and optimize SaaS systems, permissions, and integrations to reduce friction and enhance productivity
- Troubleshoot technical issues that arise for employees
- Lead small and large IT infrastructure and automation projects to support company growth
Our take
Graphite is making advanced code review and developer tools accessible to a wider range of engineers, breaking down the barriers that typically limit such resources to teams at large companies. While industry giants like Facebook and Google use tools like Phabricator and Critique, Graphite offers open-source solutions with a command-line interface and dashboard, empowering developers of all sizes to streamline their code review processes.
What sets Graphite apart is its ability to dramatically enhance engineering team efficiency with innovative features. Unlike traditional linear code review processes - where code is committed and then reviewed - Graphite allows for concurrent reviews. This enables engineers to continue working on other tasks while their code is being reviewed, leading to a much more productive workflow.
As the company continues to roll out regular performance improvements and refine its features, it has continued to expand its user base. With strong support and a growing community of users, Graphite has gained traction across even the most traditional engineering teams, and in late 2025 was acquired by AI coding assistant Cursor.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Glassdoor (4.1)
Company
Funding (last 2 of 3 rounds)
Mar 2025
$52m
SERIES B
May 2022
$20m
SERIES A
Total funding: $74.3m
Company benefits
- Great equipment: New laptop, monitor, and stipend for desk accessories
- 401(k) Plan: Helping you save for the future
- Equity: Employee-friendly equity terms
- Health benefits: Top-tier health, dental, and vision insurance
- Paid meals: Company-paid lunch, dinner, and coffee during workdays
- Commuter benefits: Covering your commute costs
- Paid time off: Four weeks of paid time off
- Family leave; Sixteen weeks of parental leave
- Quarterly hack weeks: Take time to develop what you feel most passionately about
Company HQ
Civic Center, New York, NY
Leadership
Merrill Lutsky
(Co-Founder & CEO)Previously product at Square, Oscar, and various NYC-based startups. B.A. from Harvard.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 21 more jobs at Graphite