Senior Technical Program Manager, HashiCorp
Value Engineering
$128.4-181.2k
Salary dependent on location
More information about location
Cloud-computing infrastructure provider
Job no longer available
Cloud-computing infrastructure provider
1001+ employees
Job no longer available
$128.4-181.2k
Salary dependent on location
More information about location
1001+ employees
Company mission
To help organisations to operate infrastructure in the cloud because it believes that infrastructure enables innovation.
Role
Who you are
- Success in this role requires a strong ability to scale processes, thrive in a dynamic environment, and demonstrate curiosity, a growth mindset, and excellent interpersonal skills
- While prior experience working remotely isn't required, we are looking for team members who perform well given a high level of independence
- Excellent systems thinking, collaboration & communication, and team-building skills are required to collaborate effectively with organizational leaders in other functions
- 5+ years of experience in an R&D or field solutions program management role driving projects through full product life cycle
- Experience using Jira Software for program planning and delivery, and experience administering Jira and standing up and refining new projects and workflows
- Experience using Vivun
- Experience leveraging data to drive critical analysis and insights
- Experience with Agile and Hybrid methodologies and working across distributed and remote teams
- Familiarity with HashiCorp products and Go To Market
- Proven ability to creatively solve complicated problems
- Fluency in the English language. Excellent verbal & written communication skills, understanding of the needs of all stakeholders, and a track record of delivering projects
- Experience in a rapidly growing organization, working cross-functionally with teams delivering enterprise software or field solutions
- Strong bias for action and an intrinsic ability to deal with ambiguity
- A growth mindset and curious nature, with excellent problem solving skills
What the job involves
- HashiCorp is looking for an experienced Senior Technical Program Manager who is excited to drive operational excellence across complex, cross-functional programs that impact many team members across multiple organizations at HashiCorp
- As part of the Value Engineering, Technical Programs Team, you will develop operating norms and execute programs for the Technical Interlock function
- You will lead complex, cross-functional initiatives that require collaboration across multiple disciplines, fostering cohesion within the Technical Interlock function, Value Engineering, and other organizations across HashiCorp
- Our Value Engineering team, as well as the other cross-functional teams you'll work with, are largely remote
- Manage the Subject Matter Expert (SME) program, coordinating bi-directional feedback loops between the field (experts in their respective product areas), R&D, and Product Marketing teams. Facilitate SME meetings, tracking participation, managing agendas, and ensuring alignment of Feature Requests and product feedback with the Product Development Lifecycle
- Represent the field’s voice by triaging and prioritizing feature requests, collaborating with SME leads to drive decisions that impact field operations and customer success
- Facilitate the triage of Critical Customer Escalations within the Feature Request process to drive accountability across cross-functional teams
- Manage the Product Lifecycle (PLC) responsibilities within Technical Interlock and SME, working closely with R&D to streamline processes, foster accountability, and drive impact analysis and delivery of technical assets across Value Engineering functions
- Build and manage additional Interlock programs and projects, including but not limited to product and telemetry improvements, quarterly feedback loops and win/loss reporting and trend analysis, and other programs and projects as prioritized
- Create and manage Plans of Record (PORs) and program plans, defining scope, identifying dependencies, managing risks, and tracking milestones across multiple programs
- Collaborate with cross-functional teams (R&D, PMM, TPMM, etc.) to ensure roadmaps and strategies reflect technical challenges and customer journey insights from the field
- Own project documentation and systems, tracking project status, maintaining communication with stakeholders, and providing transparent reporting on program health and progress
- Lead Technical Interlock initiatives by identifying cross-team dependencies, driving alignment, and ensuring cohesive execution of strategic initiatives across Value Engineering and WWTFO
- Drive continuous improvement in processes that enhance program delivery, increase efficiency, and ensure effective cross-functional collaboration
- Provide leadership with regular reporting on program metrics, identifying areas for improvement and celebrating successes
Our take
HashiCorp's software streamlines cloud operations for companies' teams, offering open-source solutions to facilitate cloud migration and utilization. Additionally, the company provides commercial versions of its tools, catering to businesses that prefer managed services.
With a pay-per-hour pricing model and adaptable products, HashiCorp enables companies to construct infrastructure spanning legacy systems, private clouds, and multiple cloud providers. its flagship product, Terraform, allows developers to create consistent rules, enhancing operational efficiency and reducing costs.
In a landscape increasingly reliant on AI and automation, HashiCorp simplifies the intricate architecture of data centre management, ensuring a rising demand for its services. The company was acquired by IBM in 2024, for which HashiCorp will integrate its hybrid cloud and AI software. In turn, Hashicorp will utilise IBM's worldwide reach and R&D opportunities to grow its software capabilities and market share.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2020
$175m
SERIES E
Nov 2018
$100m
SERIES D
Total funding: $349m
Company benefits
- Medical, dental & vision
- Life & disability insurance
- Flexible spending account (FSA)
- Vacation and Other Leaves
- 401(k)
- Family Expansion Benefit
- Maternity and Parental Leave
- Expanded Mental Health Support
Company HQ
SoMa, San Francisco, CA
Leadership
Mitchell Hashimoto
(Co-Founder)Has worked as CEO and CTO of the company. Was previously Operations Engineer at Kiip, and a Developer at CitrusByte.
Armon Dadgar
(Co-Founder & CTO)Former Software Engineer at Kiip. Worked as a Software Development Intern at Amazon.
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