Senior R&D Program Manager, Pendo

• A Bachelor’s or equivalent work experience
• Must be self driven in a fast-paced environment
• Thorough understanding of project/program management techniques and methods
• Knowledge of basic and/or advanced agile methodologies
• Exceptional skills in leadership, communication, time management, facilitation, and organization

Desirable

• Pendo is searching for a seasoned Sr. R&D Program Manager to spearhead large-scale initiatives and guide multiple scrum teams through the intricate dance of a successful product launch
• His dynamic role demands not only self-motivation and diligence, but also an in-depth understanding of agile methodologies and Pendo's intricate launch process
• You'll orchestrate the efforts of cross-functional teams, adeptly navigate the ever-shifting landscape of a fast-paced environment, and master the art of communication with diverse stakeholders – from vendors to GTM partners
• Ultimately, your expertise will not only ensure smooth product launches but also contribute to delivering outstanding customer satisfaction, making you a key player in Pendo's continued success
• Work closely with Pendo leadership and key partners to ensure alignment with strategic objectives
• Own and execute Pendo’s whole product launch process
• Understands the basic and advanced agile methodologies and knows how to apply them from knowledge and experience that fits Pendo, pillar and/or teams
• Owns pillar/squad specific reporting on progress, roadmap updates, internal metrics, risk management, communication plan, go-to-market activities and hold people accountable to ensure business goals are met
• Lead initiatives/projects by staying aligned on scope, business goals, operational model and securing cross-functional alignment
• Establish and maintain positive and productive relationships with internal/external stakeholders
• Explore unique new opportunities to solve problems
• Lead and facilitate key stakeholder meetings such as; pillar/squad/scrum team leadership syncs, initiative kickoffs, go-to-market kickoffs, agile ceremonies; such as retrospectives, sprint plannings
• Participate in weekly Program Management team meetings to share learnings and improvements