Head of Product, Bark
Lead Generation
Salary not provided
+ Equity
Expert level
London
Marketplace for service professionals
Job no longer available
Marketplace for service professionals
201-500 employees
B2CMarketplaceLead generationeCommerce
Job no longer available
Salary not provided
+ Equity
Expert level
London
201-500 employees
B2CMarketplaceLead generationeCommerce
Company mission
To revolutionise and become the market leading, go-to online marketplace for professional services.
Role
Who you are
- You’ll fit right in if you’re obsessed with understanding and solving users’ problems at scale, love thinking big but relish data and detail, and are passionate about building high-performing teams
- We’d love to hire someone with a track record of having worked across multiple Product teams in a marketplace context before
- Proven track record as a leader in Product Management working in a fast-paced and successful online business, ideally a Marketplace
- Experience building effective Product strategies, and supporting teams to deliver them
- Excellent communicator - you’re able to clearly present your ideas, explain your thinking, and discuss detail confidently at all levels
- Expert in using both qual and quant data points to form user understanding, and conclusions, and guide decision making
- Collaborated and managed a diverse range of stakeholders outside across Design, Engineering, Insights, Marketing, Sales, Finance, Customer Support and HR
- Worked across highly complex optimisation problems, comfortable discussing ML with Data Scientists, validation with Design, or architecture with Engineering
- Well-versed in lean approaches and agile methodologies to minimise waste and maximise impact
- A self-starter that is comfortable working autonomously, whilst always remembering collaboration is key to success
- Strong commercial and technical understanding, allowing you to clearly articulate concepts to commercial and non-technical audiences as well as engineering
- Driven, ambitious and keen to grow with the company
What the job involves
- We are looking for a gifted Head of Product to join our team and take ownership of our core Seller-picks product suite
- This is the heart of Bark, contributing the vast majority of our revenue and so the opportunity to drive impact is absolutely massive
- Reporting into the CPO, your role will be to get under the skin of our existing platform and really define what will drive long-term value for our users
- You will own the Product vision and strategy for Bark’s Seller-picks model, aligning to our wider mission of becoming a hybrid marketplace that flexibly generates business between Buyers and Sellers of services
- You’ll focus on driving user satisfaction and retention, with scope to both create and in order to achieve this - we’re open to big changes to achieve our big ambitions!
- Alongside that, you’ll have the opportunity to lead thinking on designing and implementing systems that optimise liquidity in our Marketplace
- You’ll start with a team of 4 PMs each leading a cross-functional squad, spanning the Buyer and Seller journeys and a backend-centric Core Engine team responsible for pricing and lead routing. There is absolutely the expectation that this team grows with the business
- Set the vision and strategy for Bark’s Seller-picks experience for both Buyers and Sellers to achieve our business goals, including management of supply and demand within our Seller-picks model
- Align and inspire across the Product team and the wider business, from C-suite to Customer Support teams, including leading cross-functional working groups as part of Bark’s ‘missions’ structure
- Manage and coach a team of Product Managers, helping them to be exceptional across all 4 of our Product Management competency areas - Business Impact, Execution, User Insight and Strategy & Leadership
- Assist in designing an organisational structure that maximises our chances of success
- Accelerate autonomous decision-making within our agile squads through clarity of priority and strategy
- Contribute to the efficiency of our outcome-centric discovery and delivery processes, providing impactful feedback on work at all stages
- Obsess over our users and lead others to do the same. Use qual and quant inputs to understand them better than anyone and shape our strategy
- Take real ownership of the impact of their team, balancing iterative wins with longer-term strategic change
Salary benchmarks
Our take
Bark is the UK's largest & fastest growing services marketplace, connecting consumers and businesses with the right professional for their project in thousands of unique categories. A customer can simply post a service requirement (they call this a Bark!) and their technology goes out and finds relevant professionals instantly.
Professionals who are interested in quoting for the work can post their responses to the customer. The customer can then speak to the seller, view their profile and read Bark reviews before choosing the best pro for their job.
Bark now boasts over 8M users booking pros stretching from gardeners and cleaners to counsellors and accountants across 11 countries. The company's active expansion into new markets has been slow but sure. With this, coupled with the shift in behaviour towards acquiring professional services, Bark seems to be on a path of definite growth for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work-Life Balance: We can’t tell you how to strike the perfect work/life balance but our hybrid working model and supportive management make the pursuit of it a bit easier
- Cycle to Work Scheme: Choose a greener commute with the Cycle to Work scheme. Upgrade your bike or your gear and cycle to the office - great for you, better for the planet
- Pensions: We know a big part of your present is securing your future. In order to help with this, Bark contributes monthly to your pension through leading providers
- Shares: We offer equity in a fast-growing company. Bark is led by proven founders with a successful history and is proudly backed by private equity investments
- Healthcare: We offer top-level private health insurance providers, including optical care, and if you want to add family members to your policy, you can.
- Wellness: Bark encourages living a healthy, active lifestyle. Our wellness initiative provides mental health subscriptions and a diverse range of fitness classes
- Skill Development: Your growth is our growth. Bark has a ‘learning and development’ budget so we can offer you training and educational programs run by leading providers
- Social Clubs: We have a number of different social clubs you can get involved with. Anything from Book Club to our sports team (Netball, Football, Rounders
- Team Building/Social: We take socials seriously and invest in activities, office parties and monthly pop up lunches. Oh, and we provide breakfast and snacks everyday too
- Family Planning: Our enhanced family planning packages offer paid leave for both primary and secondary carers as well as fertility and family-forming care
- Flexible Bank Holidays: We recognise that holidays hold different significance for everyone. At Bark, we want you to celebrate traditions that are important to you; that's why we've introduced Flexible Bank Holidays.
- Working Abroad: Have family abroad, or just looking for a change in scenery? Our Work from Abroad policy lets you pack up your laptop and see the world, for up to 20 days
Company HQ
Paddington, London, UK
Leadership
Gilles Despas
(CEO)Previously the CEO of SMGG Swiss Marketplace Group, Scout24 Schweiz, and HolidayCheck.
Share this job