IT Intern, Parloa
4+ days a week in office
Conversational AI platform
Be an early applicant
Conversational AI platform
201-500 employees
Be an early applicant
4+ days a week in office
201-500 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- We’re looking for a motivated and tech-savvy IT Intern to join our in-house technology team in Berlin
- You can work from our Berlin office a minimum of 4 days per week
- You’ve got a basic understanding of computers & operating systems (macOS), and cloud tools like Google Workspace, Slack, or Notion
- You’re curious, organized, and love solving problems
- You’re comfortable communicating in English (German is a plus)
- Most importantly, you’re a team player who’s ready to learn and make a difference
What the job involves
- You’ll play a key role in supporting our day-to-day IT operations, helping to maintain and improve our internal systems, and ensuring our team has the tools and support they need to work effectively
- Be the go-to person for Parloa’s IT questions and tech hiccups, from setup to troubleshooting
- Help onboard new colleagues with everything they need: devices, accounts, and access to our internal systems
- Support the maintenance and improvement of our office IT setup (network, meeting room tech, printers, etc.)
- Assist in tracking and documenting hardware, software, and licenses
- Get involved in automation and security initiatives that make Parloa’s internal IT smarter and safer
- Keep things organized by contributing to clear documentation and IT best practices
Application process
- Meet your manager
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding off the back of tripling revenue growth and a 2023 entry into the US market. This will be invested into scaling its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2025
$120m
SERIES C
Apr 2024
$71.7m
SERIES B
Total funding: $219.6m
Company benefits
- Opportunity to build and scale your career at the intersection between sales and product in a dynamic and growing startup on its journey to become the international leader in SaaS platforms for Conversational AI
- Be part of a dynamic, driven and international team with flat hierarchies and collaborative company culture and set new industry standards in customer communication
- Competitive salary
- Training and development budgets which can be used for conferences, attending development courses to ensure continuous professional growth
- Flexible working hours and possibility to take additional vacation days
- A great company culture with regular team events, games night or other social activities
- And last but not least: a beautiful office with flair in the heart of Berlin with all the conveniences, such as adjustable desks, social area, fresh fruits, cereals and drinks
Company HQ
Prenzlauer Berg, Berlin, Germany
Leadership
Malte Kosub
(CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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