Associate Manager of Benefits and People Operations, Warby Parker
$74.4-85k
+ ESPP
Prescription eyewear & sunglasses
Be an early applicant
Prescription eyewear & sunglasses
1001+ employees
Be an early applicant
$74.4-85k
+ ESPP
1001+ employees
Company mission
To inspire and impact the world with vision, purpose, and style.
Role
Who you are
- The ideal candidate is highly organized, data-driven, and comfortable operating in a complex, fast-paced environment, with a passion for compliance and streamlining processes
- Backed by at least 3+ years of relevant experience in Benefits and HR Operations
- Fluent in HR systems (Oracle experience strongly preferred) and HR reporting
- Armed with a bachelor’s degree or equivalent education
- A data-driven decision maker highly proficient in Excel and Google Sheets
- An excellent communicator who can clearly convey a team vision and motivate individuals to take action
- Experience leading a team in a fast-paced environment
- Comfortable juggling different tasks and ensuring they are completed in a timely manner and without errors, while identifying opportunities to make improvements
- Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)
What the job involves
- Warby Parker is looking for an Associate Manager, People Operations & Benefits to join our People team at our New York City headquarters, supporting employees across the U.S. and Canada
- This role will lead day-to-day People Operations while owning benefits and leave administration
- This Associate Manager will serve as an operational lead for employee lifecycle processes, manage and develop the People Operations team, and play a key role in team initiatives and projects
- Lead day-to-day People Operations processes across onboarding/offboarding, employee changes, data accuracy, time and absence, employee communications, and compliance
- Manage employee health and welfare benefits, including 401(k), enrollments, eligibility, HRIS maintenance, communications, invoice reconciliation, and compliance audits and testing
- Lead annual open enrollment processes by reviewing renewal options, drafting communications, coordinating vendor attendance, and managing enrollment platforms
- Serve as the subject matter expert for leave-of-absence and disability claims, effectively interpreting and accurately processing state, federal, and company leave policies
- Partner with brokers, consultants, and carriers to resolve escalations and improve employee experience
- Drive continuous improvement through reporting, analytics, and AI, translating insights into action, and play a key role in people operations and benefits projects
- Oversee ticketing queue and shared inboxes, handling complex employee cases and escalated requests
- Manage the People Operations team and provide ongoing coaching and support
Our take
They say every great idea starts with a problem, and for Warby Parker this was simple - glasses were just too expensive. Inspired by the need to have great-looking frames that didn’t break the bank, the co-founders set out to disrupt the legacy-dominated eyewear market.
Going up against existing big brands was no easy feat. However, by circumventing traditional manufacturing methods, using in-house design, and engaging with customers directly, Warby Parker was able to provide high-quality and good-looking prescription glasses at a fraction of the cost.
The company's retail category disruption has led to it being one of the most successful direct-to-consumer brands of the early 21st century. It managed a successful IPO in 2021, has raised considerable funds and mad a number of high-profile collaborations. Its latest partnership is with Google, which sees the company plan to develop and release a range of AI glasses.
Steph
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Aug 2020
$120m
SERIES G
Apr 2020
$125m
SERIES F
Total funding: $866.5m
Company benefits
- Health, vision, and dental insurance
- Life and AD&D Insurance
- Flexible vacation policy
- Paid Holidays
- Retirement savings plan with a company match
- Parental leave (non-birthing parents included)
- Short-term disability
- Employee Assistance Program (EAP)
- Bereavement Support
- Education Reimbursement
- Free eyewear
- And more (just ask!)
Company HQ
South Village, New York, NY
Leadership
Andrew Hunt
(Director & Co-Founder)Started out as an Investment Banker at Cain Brothers. Has extensive experience in VC, having worked at firms such as Highland Capital Partners and SV Life Sciences. Also founded the marketing company Elephant.
Neil Blumenthal
(Co-CEO & Co-Founder)Has an MBA from the Wharton School. Is a Member of the Board of Directors at sweetgreen and Allbirds.
Dave Gilboa
(Co-CEO & Co-Founder)Was an Associate at Allen & Company and worked as Special Assistant to the CEO of The TriZetto Group.
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