Staff Product Manager, Nova Credit

• We're seeking a dynamic Staff Product Manager with 8+ years of experience to join our innovative team on the Cards vertical
• The ideal candidate thrives in a fast-paced, B2B2C environment and will be eager to engage deeply with customers to transform their needs into impactful product requirements
• We value diversity, intellectual honesty, and innovation and are committed to supporting our team members' professional growth and development
• If you're passionate about leveraging technology to drive financial inclusion, we want to hear from you!
• You have a minimum of 8 years of experience in B2B or B2B2C product management, with a proven track record of shipping high-performing products
• You are comfortable writing your own SQL queries and building Mixpanel dashboards to find the data you need to inform your decisions
• You love talking to customers on a regular basis, and can easily synthesize customer insights with quantitative data to drive strategy and prioritization
• You can navigate technical trade-off conversations with Engineering partners
• You can debate pros and cons of different UX approaches with Design teams
• You effectively tie prioritization decisions back to customer and revenue impact for our Go-To-Market teams
• You have strong communication and interpersonal skills; you know how to articulate complex technical concepts to diverse audiences, and you are a natural at building collaborative relationships with cross-functional teams
• You instinctively find the right balance between shipping fast and shipping high quality – all without losing sight of the longer-term vision
• You have a bias toward action – even if the problem is ambiguous, you find ways to break it down into achievable milestones and work toward clarity, but you are also not beholden to rigid processes and frameworks over getting the job done
• You default to an ownership mentality and love being hands-on, and successfully drive any problem to a resolution end-to-end

Desirable

• Nova Credit's Product team is dedicated to crafting financially inclusive products that are seamless for our customers and intuitive for end users
• This is an exciting opportunity to be at the forefront of our product lifecycle—from ideation to launch and beyond
• Seamless collaboration with cross-functional teams, including engineering, design, and go-to-market, will be crucial to your success
• Key responsibilities will include defining the product strategy for your vertical, developing detailed roadmaps, and ensuring timely execution
• You'll drive the development process, ensuring we deliver high-quality products that meet customer needs, spearhead product adoption, and conduct performance analysis to drive continuous improvement
• This is a hybrid, full-time role, based in the NYC Metropolitan area, reporting to the Head of Product
• Nova Credit offers a dynamic and inclusive work environment where you can meaningfully impact the lives of people historically excluded from the credit system
• Within the first month, you'll:
• Become familiar with each of our products and how they all come together on Nova Credit's Platform
• Build strong cross-functional partnerships across Design, Engineering, Data Science, Pre-Sales, Post-Sales, and Solutions Architecture
• Listen in on customer calls and review customer feedback to understand their pain points and needs
• Dive into our product metrics and company KPIs to find areas for improvement
• Deliver on at least 1 key feature from the roadmap, while making a preliminary assessment on longer-term goals and priorities
• Within the first quarter, you'll:
• Have a clear understanding of Nova Credit's business model, its products, customer needs, and its competitors
• Refresh and maintain a prioritized product roadmap for your area of ownership that is aligned with company goals and our product vision
• Set quarterly product goals for your area of ownership
• Within the first year, you'll:
• Become a subject matter expert in your area of ownership
• Launch and iterate on multiple product initiatives with demonstrated impact to key product metrics like customer adoption or conversion
• Build and maintain strong relationships with strategic cross-functional partners within the company and with key customers
• Contribute to building a strong product culture
• Refresh the product strategy for your area of ownership, while contributing to annual roadmapping and the long-term product vision for Nova Credit