Client Service Executive, IG Group
Institutional, French Speaking
3 days a week in office (Cannon Street, London)
The UK's No.1 trading provider
Be an early applicant
The UK's No.1 trading provider
1001+ employees
Be an early applicant
3 days a week in office (Cannon Street, London)
1001+ employees
Company mission
We challenge anything that holds investors back.
Role
Who you are
- Fluency in French is a must have (additional languages are an advantage)
- 1-2 years experience in sales/client service role with a strong interest in working in the financial services industry
- A strong client focus & commercial attitude
- Ability to build relationships with both financial institutions & individual retail clients
What the job involves
- You'll join one of IG's fastest-growing divisions, working alongside IG Prime's client-facing team. Reporting to the Head of Sales, you'll be responsible for supporting both institutional and retail clients across the UK and European markets
- Assist the Institutional client service team in providing market-leading support to our European partners & underlying client base
- Develop a deep understanding of the introducing broker relationships we have in place & their specific services
- Build a comprehensive understanding of IG's products & capabilities
- Operating across the full sales cycle from first contact to ongoing support
- Gathering information to understand the goals of our clients, explaining and tailoring solutions to meet those needs
- Gain a strong understanding of various financial instruments such as stocks, options, futures, FX, cryptocurrencies, bonds and commodities
- Answering queries, resolving disputes & explain complex financial products with clarity
- Local office collaboration - working closely with our European offices in client support
Salary benchmarks
Our take
Founded in 1974 by Stuart Wheeler as a UK-based spread betting company for gold, IG Group, abbreviated from Investors Gold Index, was initially set up to allow people to speculate and trade on the price change of gold without owning physical gold. And in the year 2000, it was listed on the London Stock Exchange and its gradual evolution into the world of fintech began.
By 2011, the company had played a part in numerous international buyouts before narrowing its focus down to financial wagers. During the latter half of that decade, IG shut down its binary options trading platform and focused instead on building an investment portfolio with partner BlackRock Investments, all whilst maintaining its Forex and CFD trading processes. Since then, it has become a fast-paced market leader in the investment space.
In recent years, IG Group has developed major platforms for various trading actions and has grown profit and revenue significantly. Alongside this it has acquired a number of companies, including tastytrade and Freetrade, and launched its own crypto product, making it the first UK-listed company to launch crypto trading to retail investors. This further proves how much of a staple IG Group is in the world of financial trading.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Company values
- Think big
- Deliver at pace
- Raise the bar
- Lead and inspire
- Champion the client
Company HQ
City of London, London, UK
Articles
Leadership
Breon Corcoran
(Group CEO)Joined IG Group as CEO in January 2024. Prior to this, they were the CEO of WorldRemit and a Non-Executive Director at Tilney Group.
Diversity, Equity & Inclusion at IG Group
- Employee-led LGBTQ+, Women’s, Black and Parents & Carers networks with an annual budget for organising events & projects that foster an open, diverse and inclusive culture.
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