Senior Associate of Workplace Experience, Vestwell

• You’re a great fit if you’re detail oriented, a self starter, and have an eagerness to spearhead workplace culture and experience
• 3-5+ years in an administrative or office management position
• Ability to lift ~35-50lbs in weight
• Ability to push/pull 35-75lbs
• Standing or walking for 4-5 hours per shift
• Bending to pick up items from the floor or to wipe down surfaces and stock supplies
• Strong written and verbal communication skills
• Excellent organizational and time management skills
• Great customer service and interpersonal skills
• Friendly, service-oriented personality
• Keen attention to detail
• Problem-solving and basic troubleshooting skills
• Comfortable in a fast-paced environment
• Reliable Transportation

Desirable

• The Senior Coordinator, Workplace Experience will support our Austin, TX office, primarily in providing administrative and operational support to employees
• Ensure that you are meeting the workplace experience standards for the Austin, TX Office which includes but is not limited to - managing the kitchen and pantry, ordering and stocking cleaning supplies and snacks, trash removal, and maintaining the coffee/beverage machines
• Additionally, you will be employees’ and visitors’ first point of contact and provide administrative support for the People Team
• Monitoring office supplies and ordering new inventory, furniture, appliances, and electronics as required with prior approval from the Senior Manager
• Organizing and liaising with various vendors including but not limited to the building, cleaning, and external partners to ensure office compliance, cleanliness, and safety
• Managing and reviewing mail and packages to ensure timely reviewal and retrieval for personnel
• Assisting with on-boarding and off-boarding by serving as a point of contact for the People Team to employees
• Monitoring workplace requests and workplace attendance through Eden
• Reporting office progress to senior management and working with them to improve office operations and procedures
• Coordinating and supporting office events and onsite meetings

• It starts the same for every candidate: getting to know the team members through 1 - 2 conversations about Vestwell, your experience, and your interests
• Next steps can vary by role, but the usual next steps are a skill or experience screen (e.g. a coding interview for an Engineer, a portfolio review for a Designer, deeper experience call for other roles) which leads to a virtual or in-person interview panel after that if the screens go well
• Before making an offer, our interview process concludes with a references check stage for your recruiter to meet with a current or former supervisor and peer
• We prioritize transparency and lack of surprise throughout the process