Systems Engineer, Live Nation
Entertainment events promoter and producer
Job no longer available
Entertainment events promoter and producer
1001+ employees
Job no longer available
1001+ employees
Company mission
To help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Configuration Management and Automation
- Ansible (including Ansible Tower/AWX), Salt, Puppet, or similar tools
- Monitoring and Metrics
- Prometheus, Grafana
- CI/CD and Cloud Platforms
- Public cloud: AWS
- Private cloud: CloudStack
- Tools: GitLab
- Scripting Languages
- OS-specific: Bash, PowerShell
- Multipurpose: Perl, Ruby, Python
- Containerization and Orchestration
- Docker, Kubernetes
- Version Control
- Git
- Operating System and IT Service Management
- Proficiency with Linux
- ITIL certification and understanding
- Database Technologies
- SQL (e.g., MySQL, MSSQL)
- NoSQL databases
- Effectively gathers requirements
- Takes initiative to independently identify and solve problems
- Lead and instruct teammates on adoption of DevOps technologies
What the job involves
- The Core Ticketing Operations team is a global group of dedicated engineers, keeping key ticketing systems and gateways running 24 hours a day, 365 days a year. These business critical systems are responsible for managing ticketing inventory, selling tickets, allowing entry to venues, and essential reporting
- Join a multi-year platform modernization effort as a Systems Engineer
- Among many other duties, Ticketmaster’s Core Ticketing Operations team is focused on toil reduction, process improvement, configuration management automation, and gathering metrics for the company’s core platform
- We have a huge amount of respect for the over 40 year history of the core platform, and we are excited about the opportunity to continue to evolve such a profitable platform
- We are looking for an Systems Engineer with strong collaboration, leadership, and communication skills (including great written communication like release notes and documentation) to join us as we mature our SRE and DevOps practices
- The ideal candidate will possess a blend of technical and nontechnical skills with the ability to gather requirements, develop solutions to problems, work within teams to implement those solutions, and teach others
- Together with Core Ticketing and project management, our Systems Engineer will use metrics to identify areas for continuous improvement
- Our team is never satisfied with the status quo!
- Use modern tools to streamline configuration management e.g. Ansible, Ansible Tower, Docker, Kubernetes
- Assess opportunities to transition services and capabilities to the Cloud and execute as appropriate
- Automate deployments of services/applications into a hybrid cloud environment (CloudStack and AWS)
- Work closely with other teams and contractors on toil reduction efforts i.e. automation of repetitive dev and ops tasks
- Implement, advocate, and teach ITIL and SRE/DevOps best practices in a DevOps collaborative context
- Assessment and metrics surrounding operations initiatives and usage, reincorporating that data to help Ticketmaster with prioritization and planning
- Building the reputation of Ticketmaster as a world class digital company with world class SRE practices
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2005, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Beverly Hills, CA
Leadership
Michael Rapino
(CEO & President)Michael joined Live Nation Entertainment in 2005 as CEO and President. Previously, he spent 10 years in various Marketing and Entertainment roles at Labatt's Breweries of Canada. He also held several roles at Clear Channel Communications, including CEO and President of Global Music.
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