Principal Software Engineer, Salesforce
Site Reliability Engineering
$223-323.4k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$223-323.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- A related technical degree required, (masters preferred)
- 15+ years of hands on software development experience
- 5+ year in a Tech Lead, Principal or Architect capacity
- Ability to reverse engineer solutions via independent code and architecture review, envision, define and then contribute to delivery of availability improvement refactoring projects
- Mastery of one or more object oriented delivery with languages such as Java, Golang, APEX, Python
- Deep experience working with core web technologies: HTTP, JSON, REST, XML
- Proficiency with databases including Oracle or other relational and/or NoSQL solutions
- Experience owning and operating multiple instances of a critical service
- Running critical infrastructure services; monitoring, alerting, logging, tracing and reporting
- Subject matter expertise on Service ownership best practices, SLO/I/A definition, driving proactive operational awareness and experience with Incident / Problem management
- Thorough knowledge of Agile development methodology with experience in both Test / Behavioral Driven Development practices
What the job involves
- Our Availability engineering teams are responsible for driving ‘best in class’ availability, you will work with delivery teams deploying Customer facing / supporting software across a multi substrate engineering platform that collectively ships hundreds of features to production for tens of millions of users across all industries every day
- Our users count on our applications and platforms to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship
- You will need deep experience with concurrency, large scale systems, proficiency with solving real-world data management challenges, a strong understanding of how to craft solutions that are highly available, and a proven ability to design, develop, and optimize the core back-end systems
- As part of a specialist unit focused on availability and resilience, you will embed with delivery teams, acting in a Lead capacity, creating bandwidth and prioritizing a focus on corrective and proactive availability measures
- You will be contributing to designing, developing, debugging, and operating resilient applications and platforms deployed across distributed systems that run across thousands of compute nodes in multiple data centers
- You will champion resiliency best practices; Observability tool integration, horizontal/vertical sizing & auto-scaling, release rollback & recovery workflows, integration tests and validation procedures for applications running on self host infra as well as public cloud platforms such as AWS, GCP, Azure & Alibaba
- Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
- Developing / leveraging Infrastructure-as-Code using Terraform
- Building / integrating with API’s and microservices deployed on containerization frameworks such as Kubernetes, Docker, Mesos etc
- Resolving complex technical issues and driving innovations that improve system availability, resilience, and performance
- You have experience balancing live runtime management, feature delivery, and retirement of technical debt
- Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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