Staff Product Operations Manager, Deel
Fintech
Global payroll for employees and contractors
Open for applications
Global payroll for employees and contractors
1001+ employees
Open for applications
1001+ employees
Company mission
To make a change for people everywhere by empowering companies to eliminate hiring borders—so anyone, anywhere in the world, can access new opportunities.
Role
Who you are
- 7+ years of experience in a product operational role closely aligned with product and engineering teams
- 3+ years of experience with financial products, such as PSP, wallets, expanse management, AML tools, credit & collections or credit/debit cards
- Passion for delivering an outstanding user experience and the ability to develop a deep understanding of complex products and their use cases
- Excellent stakeholder management skills, with the ability to push back when necessary, build strong relationships, and effectively manage multiple senior stakeholders
- Proficiency in data analysis, BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and superior presentation skills
- Strong empathy for user problems and the ability to build effective solutions that address their needs
- Excellent multitasking skills and the ability to manage multiple priorities simultaneously. - Problem-focused and solutions-oriented mindset, coupled with meticulous attention to detail and a hands-on approach
- General technical knowledge of software development processes, particularly designing and building integrations, is a significant advantage
- Strong SQL skills and superior presentation skills to effectively communicate insights and recommendations
- Prior experience in a fast-paced, product-driven tech company
- Join our team as the Staff Product Operations Manager!
What the job involves
- You will solve challenging problems and deliver impact to the organization while being part of super inclusive, fully remote team of highly driven and creative individuals to learn from
- Leading large cross-functional projects: You will take charge of driving and managing significant projects aimed at enhancing our product. Your ability to collaborate with diverse teams and stakeholders will be essential in achieving project goals
- Leading product operations for Fintech means you are defining and owning the processes between the Fintech product teams with other Fintech teams (FinOps, FincCrime, TechOps), as well as PSP and other banking partners
- Assessing and validating products form a financial point-of-view, you understand payment flows, accounting settings, and consequences of late payments, dunning and collection
- Seeking information and building the product: You will proactively seek information to solve conceptual problems and actively contribute to building and refining our product. Your analytical skills and attention to detail will be crucial in understanding user needs and translating them into product improvements
- Driving GTM and global rollouts: You will be responsible for driving the go-to-market strategy and leading global rollouts of our fintech product. Your strategic thinking and project management abilities will ensure successful launches and adoption across different markets
- Identifying root causes and architecting solutions: You will investigate and analyze issues related to the fintech product, identifying their root causes and designing effective solutions. Your problem-solving skills and technical acumen will enable you to tackle complex challenges
- Designing and implementing operational systems and processes: You will contribute to the design and implementation of sophisticated operational systems and processes that optimize the efficiency and scalability of our fintech operations. Your operational expertise will drive operational excellence and streamline workflows
Our take
Remote work is growing exponentially, but global onboarding and payments haven't caught up. Deel is a payroll platform for remote teams that connects localised compliance and payments in one system of record, and automates everything.
Deel's goal is to offer every company that hires remote talents a one-stop-shop that makes onboarding, global compliance, and payments easy. The company's growth curve is one for the books, as it has been able to grow its customer base and team at an impressive rate. Its valuation follows suit, and Deel boasts being one of few businesses to hit $10+ billion just a year after hitting unicorn status.
With remote working here to stay, Deel has proven it got in at the right time, being well placed to capitalise on the trend of globally distributed teams. With such impressive backing, the company should be able to keep its success up as it moves into the future, bolstered by the release of new products and integrations that amplify the impact of its offering.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
277% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$50m
LATE VC
Oct 2021
$425m
SERIES D
Total funding: $678.9m
Company benefits
- Flexible Paid Time Off
- Parental leave
- The option to be paid in digital currency or the currency of your choice
- $100 per person per month Health and Wellness budget
- $30 per person per month Learning and Development budget
- FlexWork - you choose where you work - from your home, the beach, a Deel office, or through our WeWork global membership program
Company values
- Genuine Care: Care is our cornerstone and our competitive advantage. We deeply care for out customers and teammates. We demonstrate it in our every action and communication.
- Default Optimism: We are happy people. We focus on the good and consider ourselves critical optimists. Of course, bad days happen, but we always see our glass as half full.
- Deel Speed: Proactivity beats reactivity. We believe debating if an approach is optimal or suboptimal. We are detail-oriented and act, build, and iterate fast.
- Unequivocal Transparency: We are direct and transparent. The only way to resolve conflicts, avoid politics, and ensure alignment is through respectful, open communication.
- Dig Deeper: When tackling problems, we dig to the root cause to understand why they exist. A quick fix today can become a breaking point tomorrow.
- Analyse then Automate: We are a data-driven company. We track and automate to ensure we know where we are headed and ensure there is a clear road ahead.
- Compete to Win: We hustle and innovate with our teammates and partners to ensure competitiveness. We want to win every Deel, everywhere.
- Organize and Share: We are organized and efficient. We structure and share information across the organization. Knowledge and its transferability are key to scale.
- Thoughtful Frugality: We treat the company's resources like our own. We put the company's best interest first when making decisions.
Company HQ
Mid-Market, San Francisco, CA
Articles
Leadership
Alex Bouaziz
(CEO)Previously a Researcher in Environmental Engineering at Imperial College London. Co-Founder and former CEO of Lifeslice.
Shuo Wang
(CRO)Previously a Researcher at MIT Newman Lab. Co-Founder and former CTO of Aeris Cleantec.
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