Business Operations and Contracts Coordinator, Zynga

• 1-2+ years of experience in program coordination, business operations, or a similar role, preferably within software development, gaming, or compliance-heavy environments
• Some experience with contract administration and/or PO creation is strongly preferred
• Demonstrated ability to earn trust, empower teams, and build strong, collaborative relationships across various disciplines, and work styles
• Strong written and verbal communication skills, with a proven ability to write clear program summaries, updates, and business correspondence
• Comfortable building and presenting polished slide decks to program leads and senior stakeholders
• Experience managing high-volume intake workflows, meticulously tracking approvals, and maintaining flawless documentation across contracts, POs, and program deliverables
• Proven ability to work independently, manage competing priorities, and drive results with minimal supervision
• Hands-on experience with Google Workspace (Docs, Sheets, Slides)
• Familiarity with ERP or procurement systems (e.g., JDE, Oracle, etc.) is a plus

Desirable

• Zynga is looking for a highly organized and proactive Program & Business Operations Coordinator to join our CTO Strike Team - Contract & Vendor Management Team
• This role sits at the intersection of contract management, business operations, and cross-functional coordination, making it a uniquely visible and impactful position within our global organization
• You'll own critical operational workflows end-to-end, support contract administration and procurement processes, and serve as a trusted communication hub within the CTO Strike team
• End-to-End Contract & Vendor Management Program Coordination Provide operational and administrative support to the program director of the Contract & Vendor Management team. This will include:
• Contract Administration & Procurement Support
• Serves as the internal business liaison for vendor contracts, including tracking and supporting Zynga-specific requirements
• Coordinates renewal workflows for Zynga with the global procurement team, including data gathering, validation, and budget approvals.. This includes communication with the legal team and other internal stakeholders
• Acts as the primary Zynga requestor, submitting contract requests, PO requests, and compliance due-diligence into centralized enterprise tools
• Tracks and reports status updates for contract-related workflows
• Ensures accuracy, timely approvals, and proper documentation
• Creates renewal approval requests for pre-approvals and tracks approvals accordingly
• Communication & Reporting
• Coordinates program updates via written summaries, status reports, and stakeholder communications
• Prepares and maintains polished presentations for leadership reviews, team briefings, and cross-functional meetings, translating data and program progress into clear narratives as requested
• Risk Mitigation & Data Integrity
• Owns tracking software clearance, VSA, DPA, DPQ, and other forms to support compliance requirements
• Flags and coordinates with the program director on any non-compliance issues for quick resolution
• Assists with usage optimization to align on accurate data to ensure proper pricing and scale
• Program/Project Management Support Provides project management support for ad-hoc operations initiatives
• General Business Operations Coordination & Support
• Ad-hoc administrative and operational requests on special projects