Relationship Management and Business Development Manager, LGBT Great
LGBT+ community for financial services
Be an early applicant
LGBT+ community for financial services
1-20 employees
Be an early applicant
1-20 employees
Company mission
To make the industry more welcoming to the community through more education, visibility and outreach.
Role
Who you are
- The successful candidate will bring strong business development expertise, exceptional relationship management skills, and a deep understanding of the investment and savings industry
- Strong business development, relationship management, and sales experience
- Deep understanding of in the corporate world, with a network of contacts
- Excellent communication and influencing skills, with the ability to articulate messages and value effectively
- Strategic thinker with a proactive and self-motivated approach to identifying and securing opportunities
- Strong negotiation and deal-closing abilities
- High level of professionalism, resilience, and adaptability in a fast-paced environment
- Exceptional organisational and time management skills, with the ability to manage multiple priorities
- Responsiveness, organisation, and the ability to think ahead
- Experience in a start-up or fast-growth environment
- Confidence and diplomacy when working with senior stakeholders
- Self-motivated and results-driven with excellent attention to detail
Desirable
- Experience in a membership-based, consulting, or advocacy-driven organisation
- Knowledge of diversity, equity, and inclusion, with some connection and, or knowledge of LGBTQ+ issues
- Ability to create impactful presentations and keep them updated
- A collaborative mindset with the ability to work effectively with different teams
- Data-driven approach to tracking engagement, sales, and growth metrics
What the job involves
- This role is pivotal in developing and expanding LGBT Great’s membership base, strengthening client relationships, and driving revenue growth
- Client Engagement & Value Building: Develop a strong understanding of client needs and priorities, mapping LGBT Great’s solutions effectively
- Account Management: Manage and deliver value to client accounts, including leading meetings, ensuring timely follow-ups, and delivery of services into accounts
- Reporting & Insights: Monitor and track client account activities, ensuring accurate records of engagement, interactions, and progress
- Retention & Growth Strategies: Proactively engage with existing members to enhance value, ensure high renewal rates, and strengthen long-term relationships
- Lead Generation & Outreach: Identify and pursue new business opportunities through strategic networking, industry insights, and targeted outreach
- Pipeline Management: Build and manage a robust pipeline of prospective members and clients, ensuring a structured approach to growth
- Proposal & Pitching: Develop and present compelling proposals to potential members and clients, clearly articulating LGBT Great’s value proposition
- Negotiation & Closing: Lead discussions on membership contracts and agreements, ensuring mutually beneficial terms and alignment with LGBT Great’s goals
- Market Positioning: Represent LGBT Great at key industry events, conferences, and networking forums to increase visibility and secure new opportunities
- Strategic Growth Plans: Develop and implement a membership growth strategy, identifying key industry opportunities and engaging relevant stakeholders
- Engagement Metrics & Reporting: Track and analyse member engagement, providing insights and recommendations for continuous improvement
- Onboarding & Member Lifecycle Management: Oversee seamless onboarding and engagement processes, ensuring members derive ongoing value from their participation
- Feedback & Continuous Improvement: Serve as the primary conduit for member feedback, using insights to refine LGBT Great’s offerings and engagement strategies
- Cross-functional Collaboration: Work closely with marketing, research, and training teams to develop and execute initiatives that support business development and client success
- Thought Leadership Contribution: Support the development of thought leadership content, leveraging insights from clients and industry trends
Application process
- Applications open on Thursday, 20th February 2025, and close on Friday, 14th March 2025
- Interview questions will be provided to selected candidates prior to interview
- First Stage Interviews: W/c Monday, 17th March 2025
- Final Stage Interviews: W/c Monday, 24th March 2025
Salary benchmarks
Our take
LGBT Great is an LGBT+ membership community for the financial services industry, offering valuable insights, visibility, and outreach initiatives. The platform connects members, providing a safe space for LGBT+ individuals and allies to network and learn.
LGBT Great’s defining feature is its Inclusion Index Benchmarking Tracker (the iiBT), which acts as a tool for financial services businesses to set goals, track progress and act for impact in areas that make a real difference to their diversity and inclusion. Since its introduction, the iiBT has grown to be recognised as a key demonstrator of LGBT+ standards in the industry.
By providing tools for companies to fully assess and evidence their commitment towards LGBT+ issues, LGBT Great is ahead of the curve in treating LGBT+ equality as a critical priority, and in persuading others to do the same. The company also partnered with Citi to launch its Top 100 Gamechangers 2022 programme, which spotlights LGBT+ people affecting change for equality in the financial services space.
Freddie
Company Specialist at Welcome to the Jungle
Company
Company HQ
City of London, London, UK
Leadership
Matt Cameron
(CEO, not founder)CIC Board Director at The Diversity Project. Previously a Director and Recruiter at The Ocean Partnership as well as the Head of Recruitment & DE&I Lead at Empiric.
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