Relationship Management and Business Development Manager, LGBT Great

• The successful candidate will bring strong business development expertise, exceptional relationship management skills, and a deep understanding of the investment and savings industry
• Strong business development, relationship management, and sales experience
• Deep understanding of in the corporate world, with a network of contacts
• Excellent communication and influencing skills, with the ability to articulate messages and value effectively
• Strategic thinker with a proactive and self-motivated approach to identifying and securing opportunities
• Strong negotiation and deal-closing abilities
• High level of professionalism, resilience, and adaptability in a fast-paced environment
• Exceptional organisational and time management skills, with the ability to manage multiple priorities
• Responsiveness, organisation, and the ability to think ahead
• Experience in a start-up or fast-growth environment
• Confidence and diplomacy when working with senior stakeholders
• Self-motivated and results-driven with excellent attention to detail

Desirable

• This role is pivotal in developing and expanding LGBT Great’s membership base, strengthening client relationships, and driving revenue growth
• Client Engagement & Value Building: Develop a strong understanding of client needs and priorities, mapping LGBT Great’s solutions effectively
• Account Management: Manage and deliver value to client accounts, including leading meetings, ensuring timely follow-ups, and delivery of services into accounts
• Reporting & Insights: Monitor and track client account activities, ensuring accurate records of engagement, interactions, and progress
• Retention & Growth Strategies: Proactively engage with existing members to enhance value, ensure high renewal rates, and strengthen long-term relationships
• Lead Generation & Outreach: Identify and pursue new business opportunities through strategic networking, industry insights, and targeted outreach
• Pipeline Management: Build and manage a robust pipeline of prospective members and clients, ensuring a structured approach to growth
• Proposal & Pitching: Develop and present compelling proposals to potential members and clients, clearly articulating LGBT Great’s value proposition
• Negotiation & Closing: Lead discussions on membership contracts and agreements, ensuring mutually beneficial terms and alignment with LGBT Great’s goals
• Market Positioning: Represent LGBT Great at key industry events, conferences, and networking forums to increase visibility and secure new opportunities
• Strategic Growth Plans: Develop and implement a membership growth strategy, identifying key industry opportunities and engaging relevant stakeholders
• Engagement Metrics & Reporting: Track and analyse member engagement, providing insights and recommendations for continuous improvement
• Onboarding & Member Lifecycle Management: Oversee seamless onboarding and engagement processes, ensuring members derive ongoing value from their participation
• Feedback & Continuous Improvement: Serve as the primary conduit for member feedback, using insights to refine LGBT Great’s offerings and engagement strategies
• Cross-functional Collaboration: Work closely with marketing, research, and training teams to develop and execute initiatives that support business development and client success
• Thought Leadership Contribution: Support the development of thought leadership content, leveraging insights from clients and industry trends

• Applications open on Thursday, 20th February 2025, and close on Friday, 14th March 2025
• Interview questions will be provided to selected candidates prior to interview
• First Stage Interviews: W/c Monday, 17th March 2025
• Final Stage Interviews: W/c Monday, 24th March 2025

LGBT Great is an LGBT+ membership community for the financial services industry, offering valuable insights, visibility, and outreach initiatives. The platform connects members, providing a safe space for LGBT+ individuals and allies to network and learn.