Workplace Coordinator, Accurx
£32-36k
+ Share options up to £7,500
More information about location
5 days a week in office (Shoreditch, London)
Patient communication for healthcare professionals
Posted today
Patient communication for healthcare professionals
201-500 employees
Posted today
£32-36k
+ Share options up to £7,500
More information about location
5 days a week in office (Shoreditch, London)
201-500 employees
Company mission
To make patients healthier and healthcare staff happier.
Role
Who you are
- You have proven experience in a customer-facing role - either in workplace, front of house, hospitality or general customer service - with a natural ability to provide a welcoming experience
- You possess meticulous attention to detail, consistently documenting your work and leaving no stone unturned
- You are a self-starter who proactively spots and fixes problems without needing to be prompted
- You have the ability to manage facilities work, general maintenance, and hold external contractors and suppliers accountable
- You are tech-savvy, able to quickly learn new software and computer systems without extensive training
- You naturally align with our core principles: you are relentlessly resourceful, enjoy succeeding together, and you prefer to be a driver, not a passenger
What the job involves
- As our Workplace Coordinator, you will take broad ownership of our day-to-day office environment and internal events
- Working alongside a team of 4 in a highly visible role, you will be one of the first faces people see in the morning, ensuring our facilities run seamlessly while creating consistent, memorable cultural events that bring our team together
- Managing daily operations: Taking charge of reception duties, building opening checks, deliveries, post, and maintaining meeting rooms to keep the office highly organised
- Creating memorable events: Planning and delivering company celebrations and cultural events, including sourcing suppliers, managing budgets, and documenting contingency plans
- Championing the visitor experience: Acting as the first point of contact by warmly greeting visitors, managing security passes, and ensuring an exceptional front-of-house experience
- Overseeing facilities and maintenance: Managing stock, refreshments, and essential maintenance while handling relationships with landlords, contractors, and suppliers
- Improving and automating processes: Spotting opportunities to replace manual workflows with automated solutions for tasks like issue reporting, capacity tracking, and event workflows
- Supporting the wider team: Working seamlessly across the workplace function to cover responsibilities, step in during absences, and collaborate with key stakeholders like IT, People, Finance, and the kitchen team
Salary benchmarks
Our take
Communication between patients and nurses/doctors has typically happened via telephone call or post. This outdated technology is costly and doesn't exactly provide a great experience. Accurx has stepped in to solve this problem with its communication and collaboration platform.
Accurx allows GPs and other healthcare providers to communicate more efficiently with their patients and with each other in order to deliver top-quality care. Its products are now used in over 95% of GP practices, a huge testament to the value of Accurx's platform.
Since raising considerable funding, Accurx has been focused on growing its team and developing its products, including batch messaging between clinics and patients, to help care sites ease the burden of long wait lists and understaffing. Alongside this, the platform recently partnered up with Tandem Health to launch an AI scribe tool for use across the NHS, so GP practices can save valuable time. Together, these developments put Accurx ins a strong position for even more growth and impact across the healthcare sector.
Steph
Company Specialist at Welcome to the Jungle
Insights
56% female employees
30% employee growth in 12 months
Glassdoor (3.6)
Company
Funding (2 rounds)
Sep 2021
$37.1m
SERIES B
Mar 2019
$11.9m
SERIES A
Total funding: $49m
Company benefits
- Breakfast & lunch in the office
- Flexible working
- Access to Happl, a flexible benefits provider
- Meaningful share options
- Allocated L&D budget
- Advance Parental Leave policy
- Monthly team socials
Company values
- Fix healthcare communication
- Raise the bar
- Be a driver, not a passenger
- Succeed together
- Move with urgency
- Be relentlessly resourceful
- Embrace challenge
Company HQ
London, UK
Articles
Leadership
Jacob Haddad
(Co-Founder)Began their career in Healthcare Consulting with Newton Europe and Outcomes Based Healthcare.
Diversity, Equity & Inclusion at Accurx
- Each health system is made up of a diverse workforce, serving 100% of the population. We are building for them, not us. We can only transform health systems if we build a diverse team, rich with different backgrounds, opinions and personalities.
- We particularly welcome applications from those who are significantly underrepresented in the technology sector, such as women, trans people, non-binary people, people with disabilities and people from black and underrepresented ethnic communities.
- You can find more information about Diversity, Inclusion and Belonging at Accurx on our Candidate Hub - https://accurx.notion.site/Diversity-Equity-Inclusion-Belonging-DEIB-24cc8751696f4434b4af64efd9de1b1a
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