Credit Controller, Cognism
1-2 days a week in office
International sales intelligence platform
Posted today
International sales intelligence platform
501-1000 employees
Posted today
1-2 days a week in office
501-1000 employees
Company mission
To drive the next evolution of sales and marketing technology.
Role
Who you are
- Professional Experience – 2+ years in a B2B collections, credit control, or accounts receivable role, ideally in a SaaS or tech environment
- Communication Skills – Strong written and verbal communication
- Problem Solving – Ability to identify root causes of payment delays and take initiative to find solutions
- Detail-Oriented – Strong attention to accuracy and record-keeping, with excellent organizational skills
- Collaborative Mindset – Comfortable working cross-functionally with Sales, CS, Legal, and Finance teams
- System Proficiency – Experience using finance systems (e.g., Yaypay, Salesforce, Salesloft or similar) and Microsoft Excel
- Resilience & Tenacity – Ability to remain calm and effective under pressure, managing multiple priorities and sensitive conversations
- Fluency in English – Clear and confident communication in a global business context. Additional languages are a plus
What the job involves
- As a Credit Controller, you will be part of the team supporting Cognism’s accounts receivable function. You will be responsible for contacting customers by phone and email regarding overdue invoices, helping to manage the collections process, and working with internal teams to resolve billing queries. Your role is vital in supporting cash flow, maintaining accurate records, and contributing to a smooth and professional collections experience
- Customer Contact – Make outbound calls and send emails to customers to follow up on overdue invoices in a timely and professional manner
- Team Collaboration – Work alongside other team members and departments (Sales, Customer Success, Finance) to resolve payment issues and disputes efficiently
- Collections Process – Support the day-to-day execution of the collections process, including tracking and following up on aged receivables
- Documentation – Maintain accurate and up-to-date records of customer interactions and collection activities in the appropriate systems
- Customer Service – Balance firm follow-up with a respectful and customer-focused approach in all communications
- Process Support – Contribute ideas and feedback to help improve collection workflows and team efficiency
- Cash Flow – Assist in providing accurate collections data to support forecasting and financial planning
Salary benchmarks
Our take
Cognism is a lead generation platform that provides clients with a SaaS solution that facilitates prospecting and improves conversions. According to Cognism, over 1.800 international businesses use its solution to drive new revenue, across industries such as marketing, HR, and technology.
The company differentiates itself through patented AI technology that delivers various data about leads to clients, helping them streamline the prospecting process. For example, Cognism provides clients with real-time company and people data and their AI technology identifies new business opportunities. Moreover, the solution easily integrates with all major CRM systems, which facilitates targeted communication strategies.
It also differentiates itself through its dedication to building a leading GDPR-compliant prospecting solution. The company's substantial funding has been primarily invested in international expansion across Europe, strengthening its position in the US, and improving its regulatory expertise in order to set the standard for data compliance.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jan 2022
$87.5m
SERIES C
Mar 2021
$12.5m
LATE VC
Total funding: $128.9m
Company benefits
- Generous Annual Leave/ Paid Time Off (PTO)
- A day off for your Birthday!
- Great Maternity and Paternity packages
- Monthly Wellbeing Allowance
- Access to Spill – our slack integrated Wellbeing Service
Company HQ
Vauxhall, London, UK
Leadership
James Isilay
(CEO)Studied Information Systems Engineering at Imperial College London. Previously worked for 7 years at UBS Investment Bank, holding various positions such as Quantitative Developer, FX Derivatives IT Developer and Junior Exotic Options Trader.
Stjepan Buljat
(CIO)Previously worked for 10 years at ETNA, holding various positions such as IT Architect, R&D Team Leader and Product Development Manager.
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