Operations Manager, Alan
+ Equity
Digital healthcare insurance
Job no longer available
Digital healthcare insurance
1001+ employees
Job no longer available
+ Equity
1001+ employees
Company mission
To make the healthcare system frictionless, fair and friendly for everyone.
Role
Who you are
- We are looking for talents with a track record in scaling operations or ability to learn fast and a great entrepreneurial mindset
- You have at least 3 years of professional experience in Operations management or entrepreneurship
- You are fully fluent in both English and Spanish
- You have a high level of structure and strong analytical skills (including Sql fluency for data analysis)
- You are capable of building automations (Zapier, n8n…)
- You excel at launching and steering projects by setting the high level vision and monitoring the day to day progress
- You are strong at optimizing processes while never compromising with members’ delight
- You are comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency
- You love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions
- If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success
What the job involves
- Our Operations team guarantees the delivery at scale of our insurance and health services. On a day-to-day basis, this means running, building and industrializing processes to deliver the vision and contributing to our strategy
- As we anchor our position in France and Belgium and expand our platforms abroad, our operations are becoming very complex and our challenges ahead have never been more exciting!
- Joining Alan’s operations is joining a team of 60+ talented, committed and passionate experts interacting daily with Engineering, Product, Care and many other teams
- The Ops Builder core responsibilities are to build and strengthen our operational capabilities and scale our platform efficiently to handle fast growth, cost optimisation and product diversification
- Launching and iterating on new services made to scale fast
- Pushing for automation and efficiency gain of our processes
- Setting up monitoring for a granular understanding of our processes
- Identifying risks and areas of improvement
- Improving the overall financial efficiency of our model
- Bring the Ops vision in the Company roadmap
- Navigate through the different teams to make things happen
- Coach more junior colleagues
- Contribute to team development (hiring, structuring, etc.)
- Building an automated AI based concierge service - member shares some constraints in app, we ensure we can programmatically call clinics to book an appointment matching their requirements
- Building automations to ensure we order our member cards in a batch way to reduce our costs while ensuring a delightful continuous delivery
- Handling tactical and strategical discussions with our current third-party administrators
Our take
Alan addresses health insurance for businesses and employees in Europe through a healthcare app, backed by official regulatory approval. This endorsement grants Alan the ability to offer a wide range of regulated healthcare insurance services, distinguishing itself in the market.
Focused on user experience and customer satisfaction, Alan employs a people-centric approach, streamlining insurance claims and designing user-friendly health insurance products. While competitors like Babylon and Ada Health exist, Alan's primary focus on health insurance sets it apart.
Despite macroeconomic challenges prompting a goal realignment, Alan achieved significant revenue growth in 2023 and reached a valuation of $4.5 billion in late 2024. This was driven by impressive funding rounds and an expansion of its client base, leveraging AI tools for enhanced productivity. With a robust cash revenue, Alan plans to sustain growth, consolidate its position in the existing markets, and explore expansion into new territories, positioning itself for a potential future IPO.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2026
$115.6m
LATE VC
Sep 2024
$200m
SERIES F
Total funding: $884.6m
Company benefits
- Fair rewards: Generous equity packages complement your base salary, for permanent contracts only
- Flexible Office: Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest
- All the tools you need: Top-of-the-range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones
- Flexible vacation policy and flexible working hours: Organise your time as you wish
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only
- Transport: Country-specific commuter benefits
- Learning & Training opportunities: A highly flexible Training policy free books and a budget to attend and speak at conferences if the opportunity arises
- Parental leave: Extended parental leave for all new parents, for permanent contracts only
Company HQ
Plaine-Monceau, Paris, France
Leadership
Charles Gorintin
(Co-Founder & CTO)Co-founding Advisor at Mistral AI. Previously a Data Scientist at Facebook, Instagram, and Twitter.
Jean-Charles Samuelian-Werve
(Co-Founder & CEO)Co-founding Advisor and Board Member at Mistral AI. Previously co-founded Expliseat.
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