Lead Development Representative, BuildOps

• Excellent written and verbal communication skills
• Highly organized with impeccable attention to detail
• Thirst for knowledge and willingness to learn
• Collaborative team player with a passion for SaaS technology
• Curious! Always thinking about how to improve our processes
• Strong organization and time management skills
• Easily builds rapport and establishes relationships with peers and prospects
• Highly ambitious – determined to be the best version of yourself each and every day
• Desire to pursue a career in sales

Desirable

• As a Lead Development Representative, you will be joining our revenue team to support our sales development team
• The ideal candidate for this position should be able to enrich Salesforce accounts with accurate firmographic and technographic data, communicate effectively, meet performance metrics, conduct research and problem-solve, and complete other assigned responsibilities
• You will play a critical role in driving the pipeline that is fueling our massive growth
• In this role, you’ll work towards mastery across our internal technology tools, prospecting & account research, data enrichment , and BuildOps products as you prepare for your next BIG role at BuildOps
• Work cross-functionally with Sales and Revenue Operations to support lead & data development
• Identify quality opportunities for our sales team through research and prospecting
• Take ownership of data within our systems and proactively identify trends and ways to improve our processes
• Deliver and meet the performance metrics for the position and team
• Conduct cross-functional research and problem-solving with our sales team
• Perform additional responsibilities as defined by sales leadership & revenue operations management team

• Work cross-functionally with Sales and Revenue Operations to support lead & data development
• Identify quality opportunities for our sales team through research and prospecting
• Take ownership of data within our systems and proactively identify trends and ways to improve our processes
• Deliver and meet the performance metrics for the position and team
• Conduct cross-functional research and problem-solving with our sales team
• Perform additional responsibilities as defined by sales leadership & revenue operations management team
• Key Responsibilities:
• Account & Data Enrichment
• Conduct outbound calls to accounts and contacts to verify and enrich critical firmographic and technographic data
• Research and update key decision-makers, buying signals, and organizational structures within Salesforce.com
• Work with tools like ZoomInfo, LinkedIn Sales Navigator, and Clay to improve data accuracy
• Maintain clean CRM records by ensuring all lead and account data is up to date
• Lead Qualification & Support
• Engage with prospects via phone, email, and LinkedIn to gather missing information and validate fit
• Manage re-engagement campaigns to bring dormant leads back into the pipeline
• Score and rank leads based on engagement, intent signals, and firmographic data to ensure SDRs and AEs focus on high-probability opportunities
• Revenue Operations & Process Optimization Support
• Assist with lead routing and territory assignments to ensure SDRs and AEs are working the right accounts
• Support data integrity efforts by identifying and fixing duplicate, incomplete, or outdated records in the CRM
• Provide data insights and reporting to help improve outbound strategies and campaign effectiveness
• Collaborate with marketing and sales teams to improve lead scoring models and optimize outreach strategies