Principal Account Partner, Tennr
$225-255k
OTE
Offers Equity • Offers Bonus
Automation platform for healthcare operations
Be an early applicant
Automation platform for healthcare operations
201-500 employees
Be an early applicant
$225-255k
OTE
Offers Equity • Offers Bonus
201-500 employees
Company mission
To ease the administrative burdens on healthcare providers.
Role
Who you are
- 5+ years of experience in healthcare consulting, healthcare operations, or a directly related enterprise customer-facing role in SaaS, AI-native software, or HealthTech
- Experience working inside or alongside complex provider organizations - you understand how health systems, clinical practices, and provider groups make decisions and measure success
- Experience owning enterprise-level relationships - you've navigated multi-stakeholder environments, presented to executive leadership, and driven outcomes that required organizational change
- Exceptional written and verbal communication, with strong executive-level storytelling skills
- Highly analytical and detail-oriented, with experience translating data into clear recommendations
- Experience building polished, metrics-driven presentations and client-facing materials
- Systems thinker - you don't just solve the problem in front of you, you build the process so it doesn't happen again
- High ownership mindset and excitement to drive real customer outcomes in a fast-paced, cross-functional environment
- Willing to travel as needed
What the job involves
- As a Principal Account Partner at Tennr, you own whether Tennr’s most strategic customers get the value they signed up for - not just the relationship but the outcome itself
- The best way to think about the role is you're the product manager for the account
- The "product" is the customer's outcome, and you own it start to finish - deciding what value actually means for this customer, pushing our teams to deliver on it, and demonstrating that we did
- It's a role built at the intersection of strategy, operations, and healthcare, for someone who's worked inside healthcare, understands how complex provider organizations really operate, and knows how to drive change through people who don't report to them
- You won't do this alone
- A dedicated project manager owns deployment execution, and a solutions engineering team owns the build - which means your time stays focused on the value thesis, the executive relationship, and growing the account
- This role is ideal for high-performing professionals from healthcare consulting or healthcare operations backgrounds who have seen how broken healthcare administrative is today — and want to be on the side that's fixing it
- Spend time with customer leadership to deeply understand their goals, incentives, and how they measure success, and take a hard stake on what real value looks like for the stakeholders who matter
- Revisit the value thesis when customer goals shift, leadership changes, or scope changes
- Monitor outcomes against what was sold and usage against contracted volume, run the ROI analysis
- When an account isn't on track, diagnose the cause, drive the right internal team to act, and hold the bar on priority and on what "done" means
- Own QBRs, executive syncs, and customer leadership presentations, and renewal conversations - all carried by rigorous ROI framing and executive-grade storytelling
- Be the voice of the customer internally, partnering with Sales, Solutions, Product, and Engineering so our most strategic customers' needs shape what we build
- Develop the expansion thesis across the customer's journey, build the case, and bring it to customer leadership and owning whether the account grows
- Serve as the permanent relationship holder for the account's full lifecycle, from deployment through renewal and expansion
- Travel on-site as needed to deepen relationships, accelerate adoption, and drive strategic partnership goals
Our take
In the healthcare system, there are inefficiencies associated with the referral process to specialists. Often coming in various forms, from email to fax, without any standardized structure, this leads to administrative burdens and significant delays in patient care.
Tennr has developed a machine learning and document scanning platform that automates the extraction of relevant information from referrals and facilitates faster appointment scheduling. With its focus solely on the healthcare industry, it addresses the complexities of medical terminology and ensures doctors, clinics and insurers stay informed throughout the process.
It's had a successful start, customers reporting significant improvements in their workflows, signalling strong market demand for the solution. This success is accompanied by strong funding, enabling the company to focus on accelerating its growth. It has also announced the launch of Tennr Network, which provides real-time updates to referring and receiving providers, as well as patients, on the status of any referral.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Jun 2025
$101m
SERIES C
Oct 2024
$37m
SERIES B
Total funding: $156.3m
Company benefits
- Meaningful equity
- In-person culture
- Promoting from within
- 401k matching
- Unlimited PTO
- Free lunch (and a pantry stocked with a strangely wide array of puffed corn snacks)
Company HQ
Chelsea, New York, NY
Leadership
Trey Holterman
(Co-Founder & CEO)They studied Computer Science with a focus on Machine Learning at Stanford. Prior to starting Tennr, they focused on applying their research in the health technology world at HealthIQ and Strava.
Diego Baugh
(Co-Founder & CPO)They studied Computer Science at Stanford with a focus on Human Computer Interaction and Design. Prior to Tennr, they built automation systems at Goldman Sachs as an Automation Engineer.
Tyler Johnson
(Co-Founder & CTO)They studied Computer Science with a focus on Systems and Networking at Stanford. Prior to Tennr, they worked as a Lead Engineer at Tanduo, where they built bespoke data workflows for large industrial companies.
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