Client Solutions Analyst, Behavox
AI insights to safeguard & enhance businesses
Job no longer available
AI insights to safeguard & enhance businesses
201-500 employees
Job no longer available
201-500 employees
Company mission
To transform data into AI insights that safeguard and enhance businesses.
Role
Who you are
- We are looking for fearless innovators who have an insatiable appetite for building what no one has built before
- A deep and genuine interest in Behavox as demonstrated by a connection to its mission, marketplace and/or technologies
- 3+ years of experience using developed Problem-Solving skills to break down complex issues into manageable components
- Business Acumen and knowledge evidenced through a clear understanding of Financial Services business operations, processes, risks and objectives
- Skilled in Analytical Thinking evidenced through the ability to assess both technical and business impacts of technology decisions
- Strong Communication Skills with written and verbal communication professional capabilities for presentations and documentation
What the job involves
- Behavox has successfully built a managed services function to support our customers. Managed Services is made up of 2 distinct offerings so far 1) Training and Certification on the platform and 2) Behavox owning platform configuration and work
- As a Client Solutions Analyst on the Managed Services Team, you will be a platform specialist and will be responsible for:
- 1) Working directly with our customers providing training
- 2) Support our customers with platform based questions and concerns
- 3) Work directly on their platform making improvements and recommendations
- Review risk based alerts to differentiate between true positives and false positives using appropriate risk analysis methods and tools
- Classify risks into different categories to implement risk policies or scenarios intended to highlight relevant risks worthy of investigation on a surveillance, archiving or security solutions, utilizing predefined frameworks
- Write lexicon-based scenarios to target specific risks targeted by a surveillance, archiving or security solution, employing industry-standard methods
- Explain typical Target Operating Models to clarify the roles of key stakeholders that might use a surveillance, archiving or security platforms (for example, L1, L2, L3, HR, and Legal) including different escalation paths, using process diagrams and communication tools
- Write both functional and technical reports to present risk analysis, alert metrics, or test results using data visualization and reporting software
Application process
- We take Talent very seriously and we are building a community of extraordinary individuals working together in very high performing teams
- We also know that the best Talent always has options so we believe that the process has to be a two way assessment - the company AND the candidate assessing the business needs alignment, the career next step alignment, and the cultural alignment
- During the process we will begin by exploring the core factors regarding salary and location along with core experience and skills and values alignment
- We will then deep dive explore the critical technical competencies we have identified for the role, and then we will deep dive in behavioral competencies
- The most aligned candidate will then be asked to do a practical work task simulation activity so we can make sure that you will enjoy the kind of work the role requires, and this task will typically be presented and discussed with a group of colleagues and managers
Salary benchmarks
Our take
The volume of communications in the workplace is going up. Not only do people send emails, but now employees are communicating all day through internal chat platforms like Slack. Behavox helps companies make sense of the vast amount of data being produced from all of these messages.
The company uses AI and machine learning to aggregate and analyse large volumes of unstructured communications. The data produced can be used to create actionable insights on employees' performance and also help risk and compliance teams to identify bad actors.
Regulation is high for financial services companies, and it's likely to grow in other industries, increasing Behavox's potential addressable market. The company has continued to develop its offering, with a number of updates released over the years, keeping the platform up-to-date with developing tech.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2020
$100m
LATE VC
Dec 2018
$70m
LATE VC
Total funding: $179.9m
Company benefits
- Equity options
- Health insurance for the whole family, free of charge
- World-class relocation program with visa and citizenship sponsorship
- Great office culture
- OKR-based management
Company HQ
Vauxhall, London, UK
Leadership
Erkin Adylov
(CEO & Co-founder)Previously co-managed a hedge fund focusing on financial technology companies, and was a research analyst at Goldman Sachs.
Slav Slavinski
(Chief of Staff & Co-founder)Previously a corporate finance executive, who also trained as a software developer.
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