Sales Operations Manager, Whatnot

• Curious about who thrives at Whatnot?
• We’ve found that low ego, a growth mindset, and leaning into action and high impact goes a long way here
• You’re a fast learner and self-starter energized by talking to people, solving challenges, and driving towards sales goals
• You have a passion for our mission at Whatnot - you live and breathe the needs of our communities and work relentlessly to improve their experiences on Whatnot
• You are scrappy and flexible enough to work in an ambiguous environment with coaching and guidance, especially when it comes to building something 0 to 1
• You have 4-5 years of experience working in a fast-paced organization, and a track record of working quickly, iteratively, and cross-functionally
• You have prior experience working with sales organizations and on sales compensation models
• You have business acumen, are deeply analytical, detail-oriented, and comfortable understanding and manipulating data to take action on business insights
• Your deep analytical experience includes using SQL and dashboarding tools as part of your day to day work

Desirable

• The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform
• This role sits on our Revenue Operations team, which supports our Sales Team in growing our seller base and partnerships
• As a Sales Operations Manager, you will be responsible for translating our sales strategy into tangible goals for the team
• You will own the compensation model for our incentive-based employees and develop plans for new functions as we grow the organization
• Use forecasting, in-depth analyses, and input from RevOps, Sales leadership and Finance to build sales compensation models and inform OKR-setting
• Serve as a trusted partner to Sales Leadership and People Team in rolling out new sales plans/quotas quarterly
• Drive the sales planning cycle by setting and tracking quota targets across various Sales teams that align with growth strategy and goals
• Build net new compensation structures for new partnerships and customer segments
• Build dashboarding for compensation tracking and payouts that informs improvement of the sales commission model each quarter
• Collaborate with Finance to facilitate accurate and timely commission payouts
• Drive standardization and automation of all processes related to commission-setting and tracking
• Support broader RevOps needs such as conducting strategic analyses, building performance monitoring, and taking on special projects