Technical Writer, Retool
$101.8-177.7k
The application layer for AI
Job no longer available
The application layer for AI
201-500 employees
Job no longer available
$101.8-177.7k
201-500 employees
Company mission
To create the future of internal software by making software development for engineers simpler and more accessible.
Role
Who you are
- 4+ years of experience writing technical documentation, ideally at a fast-growing startup
- Proficient writing and editing skills, with experience using and defining style guidelines
- Ability to understand technical concepts quickly and communicate them clearly
- A track record of researching, planning, and writing content, developing effective information architecture, and collaborating cross-functionally with stakeholders to deliver on documentation needs
- Can thrive in ambiguity, independently prioritize work based on user needs and business goals, and be an advocate for the documentation experience
- A user-first mindset, with an interest in talking with customers and collaborating with stakeholders to make sure we're meeting the needs of our users
- Proficient with Markdown and git-based documentation (“docs as code”) workflows
- Experience or understanding of REST or GraphQL APIs, and SQL databases
- Exposure to JavaScript and SQL
What the job involves
- As a technical writer, you'll produce high-quality and engaging content that unlocks the full potential of Retool and helps developers succeed
- In addition, you'll work closely with engineers to document new products and features, identify opportunities to improve Retool’s documentation experience and collaborate with user-facing teams and other content creators
- You'll also be an early member of our fast-growing documentation team, where you'll have significant influence in shaping our processes, objectives, culture, and growth
- Document new products and features, from instructional guides and API descriptions to in-app content
- Develop new processes and guidelines that help us produce high-quality and effective documentation
- Maintain our documentation and ensure it best helps our customers, and reflects well on our brand and product
- Expand the concept of documentation beyond written content that caters to different learning styles
- Advocate for the documentation experience and push the team forward with improvements to content creation, tooling, and analysis
Our take
Retool allows developers to build internal applications quickly using a complete set of ready-made building blocks. These internal applications can be used to display company data from a range of sources, including Redis, Salesforce, Google Cloud, and Slack.
For a monthly fee, the platform enables companies to save time that they would have otherwise spent on developing their own internal applications. Retool brands itself as 'low-code,' meaning that it is easy to use and customize. There is a huge demand for systems that allow teams to analyze the data they already have. Retool already counts brands such as Amazon, Philips, Peloton, NBC, and Mercedes-Benz as customers.
Founded in 2017, the company is now valued at over $3.6B. Founded by Oxford graduate David Hsu, the management team includes ex-Stripe and ex-Airbnb employees with plenty of experience in taking a company from a start-up to a global brand.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Jul 2022
$45m
SERIES C
Dec 2021
$20m
SERIES C
Total funding: $165.3m
Company benefits
- Your health: Our healthcare plans include flexible, competitive options for medical, vision, dental, life insurance, and disability benefits.
- Your fuel: Fully snack-stocked kitchens at every turn, with breakfast, lunch and dinner provided at our San Francisco and New York offices.
- Your growth: We provide a $1,200 annual stipend that can be utilized for all learning-related expenses, including books, conferences, classes, and more.
- Your family: Access to comprehensive family planning services, generous paid parental leave for new parents, and a remarkable $10,000 lifetime benefit towards fertility support.
- Your time: Flexible freedom for a healthier you: take the time off that you need, when you need it! Discover flexible PTO and our 4 week Work From Anywhere policy to rejuvenate on your time.
- Your sidekick: Bring your favorite sidekick to work and enjoy our dog-friendly offices!
- Your future: Plan for your future. We offer enrollment and matching up to 4% for our US-based employees.
- Your wellbeing: Enjoy a suite of perks and memberships that enable you to thrive both personally and professionally.
Company HQ
Mission District, San Francisco, CA
Leadership
David Hsu
(Founder & CEO)David studied Philosophy and Computer Science at the University of Oxford, before founding Retool in 2017. He has served as CEO ever since.
Share this job
View 2 more jobs at Retool