Director of Product Management, Pager
Consumer Experience
$150-200k
The range listed only applies to Colorado, Nevada, New York, and Washington DC
Virtual healthcare platform
Job no longer available
Virtual healthcare platform
201-500 employees
Job no longer available
$150-200k
The range listed only applies to Colorado, Nevada, New York, and Washington DC
201-500 employees
Company mission
To transform the way that consumers interact with their healthcare.
Role
Who you are
- Pager Health is hiring a Director of Product Management, Consumer Experience
- Minimum of 10 years of experience in digital health product management
- 5+ years of management experience, including a successful track record of both growing teams and coaching current team members
- Bachelor’s degree in related field or equivalent work experience, masters preferred
- Collaborative leadership style with a passion for mentoring product managers
- Experience in Saas solutions and scalable product delivery
- Experience in AI / Generative AI and Large Language Modeling (LLM) preferred
- Must have experience in working in an agile environment and working cross-functionally with technical staff
- Start-up experience is highly preferred
What the job involves
- As a part of our product leadership team, you will report directly to the VP of Product Management
- In this role you will play a pivotal role in shaping the future of our consumer-facing digital solutions
- You will lead a dynamic team of product managers, collaborate with cross-functional teams, and be responsible for developing and managing a portfolio of digital healthcare solutions at Pager Health
- A core responsibility of this role will be bringing innovative well-being and care solutions to market – which includes the product life cycle from strategy, ideation through build, delivery, launch and ongoing value validation
- Define and execute a strategic product roadmap in alignment with the company's vision and target markets for our consumer facing products
- Identify market trends, user needs, and competitive landscape to inform product strategy and create valuable solutions to lead the market
- Oversee the entire product development lifecycle, from concept to launch and ongoing enhancements
- Serve as the CEO of your team's product domains and supporting features or services
- Lead the creation and maintenance of product requirement documents
- Define solution value – including qualitative and quantitative measures that defend the value of our products to the organization and market
- Lead or support strategic planning with engineering team and product leadership
- Contribute to problem and solution discovery efforts by conducting internal stakeholder and customer interviews and research and developing and running experiments to validate product concepts
- Work closely with Engineering to ensure solutions are ultimately delivered in a timely and cost-effective manner
- Support Customer Support, Sales Enablement, and Product Marketing teams in the development of feature descriptions and new release content
- Utilize data and analytics to make informed decisions, optimize product performance, and drive product improvements
- Identify and mitigate potential risks, such as security and regulatory compliance, in product development
- Team management: remove roadblocks, conduct performance reviews, mentor best-practices and coach team members for career advancement
- Foster a culture of collaboration, innovation, and continuous improvement within the product team
- Set long-term direction of product domains and associated products in partnership with product leadership and the strategy team
- Partner with product leadership to ensure the product strategy is being executed well at the team level and product managers are working at the “top of their license”
- Represent the product organization in client meetings, demonstrating deep understanding of their domain’s products and solutions
- Develop unparalleled familiarity with the markets in which we compete
- Create an environment of listening excellence where our customers and the market help guide product decisions
- Be a thought leader and passionate advocate for solving our customers’ business problems with solutions that delight our customers and their consumers
Our take
Pager is a virtual care platform that delivers a range of services to healthcare clients. The app allows patients to schedule appointments and connect with caregivers and medical professionals while providing telemedicine, after-care follow-up, and various other options.
Since its rebranding in 2014, Pager has experienced substantial growth, reflecting the increasing demand for telehealth solutions. The company has formed several partnerships with established healthcare providers, including a notable deal with Horizon Healthcare Services in 2017. These collaborations have helped expand Pager's reach and integrate its services into existing healthcare systems.
Interest from private investors has also been significant, with the company securing substantial funding. However, Pager faces intense competition in the telehealth market, which is a huge and growing space. To stand out from alternative solutions, it is crucial for Pager to continually innovate and differentiate itself in this rapidly evolving space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$6.1m
LATE VC
Sep 2021
$50m
SERIES C
Total funding: $113.5m
Company benefits
- Medical (Free medical plan option for employees and affordable plan options for families)
- Health Savings Account (HSA) (Employer HSA contribution)
- Flexible Spending Accounts (FSA)
- Dental
- Voluntary Vision
- Life Insurance (Company paid)
- Accidental Death and Dismemberment (AD&D) Insurance (Company paid)
- Voluntary Life and Accidental Death and Dismemberment (AD&D) Insurance
- Short-Term Disability (STD) (Company paid)
- Long-Term Disability (LTD) (Company paid)
- Employee Assistance Program (EAP) (Company paid)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
Company HQ
Midtown South, New York, NY
Leadership
Walter Jin
(Chairman & CEO)Alongside being the CEO of Pager, they are the co-founder and General Partner at three Fields Capital. Previously co-founded The Innovation Institute where they served as the CIO for 4 years.
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