Enterprise Customer Success Manager, Mendix

UKI

Salary not provided

Senior level

London

More information about location

1-3 days a week in office

Low-code application development platform for enterprise

Open for applications

Low-code application development platform for enterprise

1001+ employees

B2BEnterpriseSaaSMobileDevOpsNo-Code

Open for applications

Salary not provided

Senior level

London

More information about location

1-3 days a week in office

1001+ employees

B2BEnterpriseSaaSMobileDevOpsNo-Code

Company mission

To empower IT and Business teams to collaborate like never before, while experiencing unmatched speed and control.

Job

Company

Role

Who you are

We are looking for a creative, innovative, and inspiring personality with a passion for customer success and expansion
Experience in executive-level customer-facing roles such as strategic customer success, presales, project management or consulting, working with large enterprises in the UK and Ireland (5+ years)
An understanding of custom application development processes and an ability to distinctly explain technological and business concepts
Demonstrated effectiveness in multi-faceted digital transformation projects
Exceptional executive-level communication, presentation, and interpersonal skills in English

What the job involves

As an Enterprise Customer Success Manager, you will join our rapidly growing company and become an integral part of an exceptional team redefining the way companies focus their digital transformation efforts in UKI region
Trusted advisory, building and sustaining customer relationships while driving the adoption and expansion of the Mendix platform to exceed our revenue goals. The CSM will work closely with Account Executives and Presales to develop the designated accounts and implement mutually agreed account plans
Leading the post-sales effort in building strategic Enterprise Success Programs through which you will deliver consistent value to your customers
Becoming a Mendix platform-adoption expert so that you can astutely discuss and teach the value and purpose of each part of the Mendix platform as well as the adoption roadmap
Applying your domain expertise with customers in best-practice discussions that can either be specific to the use of Mendix or more general regarding enterprise success
Your focus will be on customer intimacy as you drive business value assessment and deliver business impact and innovation to customers by truly understanding their key business drivers
The CSM is a high-impact and high-visibility role responsible for ensuring the pervasive enterprise adoption of the platform and for closing enterprise contracts within an assigned set of accounts

Salary benchmarks

Our take

Mendix’s low-code software helps companies build their own custom software applications more quickly and efficiently.

It was founded in 2005 and didn't get much traction, only raising its first round of funding in 2011. Since then, the amount of software being built has exploded, giving Mendix a market to grow into.

Research company Gartner predicts low-code application development will be responsible for more than 65% of application development activity by 2024.

Siemens, one of the largest industrial companies, acquired Mendix in August 2018. Since then, Mendix has been developing new low-code applications, such as connectors for Amazon Web Services, staying in line with the increased interest in low-code tech.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

30% female employees

-2% employee growth in 12 months

Glassdoor (4.1)

Company

Funding (2 rounds)

Jan 2014

$25m

SERIES B

Oct 2011

$13m

SERIES A

Total funding: $38m

Company benefits

Work from home opportunities
Family leave
Retirement savings
Commuter Benefits
Generous Paid time off
Outings & Events
Training & Development

Company values

Trust
Respect
Transparency

Company HQ

Fort Point, Boston, MA

Articles

'Hopping the Pond' with Derek Roos, CEO of Mendix

Gartner names Mendix as top low-code firm

Siemens to Acquire Mendix

Low-code: fringe phenomenon or game changer?

AWS, Mendix Optimize Low-Code for Composable Enterprises

Mendix has released version 9.23

Leadership

Derckjan Kruit

(VP Corporate Development)

Earned an M.Sc from Rotterdam School of Management before co-founding Mendix.

People progressing

Craig

Joined as a Solutions Evangelist. Promoted to Video Content Manager after 2 years.

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