Inside Sales Representative, Hubs
Dutch OR French Speaking
Offers annual company bonus
3 days a week in office
Digital manufacturing service provider
Posted today
Digital manufacturing service provider
1001+ employees
Posted today
Offers annual company bonus
3 days a week in office
1001+ employees
Company mission
To shape the future by bringing customer ideas to life across every stage of the product life cycle.
Role
Who you are
- We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!
- This entry-level position is designed to support Protolabs' growth by effectively supporting customers through the sales processes, ensuring a smooth experience and driving business expansion
- Entry-level position; Typically has 0-2 years of experience
- Bachelor’s Degree or equivalent sales experience
- Ability to prioritize tasks effectively, ensuring timely opportunity follow-up and closing of deals
- Self-motivated and results-driven with a focus on achieving and exceeding sales goals and objectives
- Ability to build and sustain robust customer relationships to enhance satisfaction
- Exhibits Protolabs values: We are one team, We are kind, We are makers, We win or we learn, We take ownership
- Fluent in Dutch OR French desired
What the job involves
- The role of an Inside Sales Representative (ISR) at Protolabs involves managing a steady stream of transactional sales opportunities and orders specific to our CNC and 3D Printing service lines
- The ISR uses process-oriented approach to handle inside sales functions, with the primary responsibility of meeting and exceeding sales targets, customer acquisition goals and other company objectives
- Opportunity and Pipeline Management:
- Facilitate the progression of sales opportunities throughout the sales process, supporting design iterations and aligning with client buying requirements
- Generating new opportunities, nurturing prospects, and engaging former contacts via different marketing events and or campaigns to maintain a dynamic sales pipeline
- Evaluate and optimize performance by tracking metrics such as call outcomes, meeting scheduled, pipeline development, deals closed, and revenue growth to align with company objectives
- Demand Generation/Lead Management:
- Support lead generation efforts completing sale activities to drive lead qualification and conversions
- Nurture prospects and engage former customers via different marketing events and or campaigns generating new sales opportunities
- Prepare, conduct, and facilitate customer meetings and presentations to increase awareness, drive customer relationship to grow & retain business
- Customer Engagement and Retention:
- Actively contribute to marketing events by driving awareness to Protolabs webinars, tradeshows, and other social/content engagements to enhance Protolabs' brand interaction and visibility
- Conduct discovery calls to gain insights into customer needs, cultivating both new customer acquisition and existing relationships
- Identifying and raising large or production sales opportunities to sales management in order to provide adequate support and resources ensuring positive customer outcomes
- Operational and Administrative Responsibilities:
- Maintain effective communications with internal partners on customer projects within Protolabs
- Utilize CRM software and sales tools effectively for managing pipeline insights, prioritizing opportunities, and ensuring timely follow-ups for designated projects and new prospects
- Support and respond to general sales inquiries received via different communication channels (sales inbox, online forms, chat assistants, etc.)
- Maintain customer information by documenting & tracking engagement and interactions within Customer Resource Management software application
- Perform other related duties as assigned by Sales Management
Our take
Digital manufacturing uses digital technologies like artificial intelligence and data analytics to automate and accelerate the manufacturing process. Protolabs helps manufacturing companies speed up the production of their products by producing components via its automated quoting and manufacturing system.
Focussing on commercial-grade plastic, metal and liquid silicone rubber, Protolabs operates across the entire manufacturing pipeline. In the first instance of development, its data analysis tools can highlight any potential problems that could arise in production, before they do. Automated manufacturing quotes are processed within hours and the parts required within days, backing up Protolabs’ claim to be the “world's fastest digital manufacturing service”.
The proof is in the pudding, but Protolabs' stats certainly back up this claim. Serving 60 countries and with 12 manufacturing facilities across the world, its clients include Google X and Paralympic-grade prosthetic limb company BioDapt. Its diverse range of clients speaks volumes about Protolab’s adaptability and efficiency in the digital manufacturing sector.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2019
$18m
SERIES C
Aug 2016
$7m
SERIES B
Total funding: $29.5m
Company HQ
Maple Plain, MN
Leadership
Suresh Krishna
(CEO & President)Prior to joining Protolas in 2025, Suresh was the CEO and President at Northern Tool + Equipment.
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