Content Design - Slack, Salesforce

• We appreciate designers who think deeply, speak clearly, and love collaboration and feedback
• Must be graduating December 2025 or later with a degree in liberal arts, library science, human computer interaction,informatics, or related fields
• A portfolio showcasing a strong foundation in writing and developing taxonomies for different audiences and formats, as well as research methods, and idea generation
• Experience with systems thinking/design, meaning you can identify the atomic parts of a system and demonstrate and describe how those parts are related and how they operate to achieve an outcome
• Experience working and collaborating with diverse teams in a dynamic environment
• Have excellent written and verbal communication skills

Desirable

• You’ll have the opportunity to work with a small and collaborative team and will be paired with one of our content designers, who will act as your mentor throughout the program!
• In addition, as an intern you will have access to resources and events to help you grow both professionally and personally
• You will go through global onboarding, product and content design-specific training, and intern-specific onboarding to ensure you are set up for success
• Throughout your internship, you will be part of events including Executive Speaker Series, Asking me anything, Volunteer Time Off, Workshops, and Socials
• You will also have recruiter check-ins, general guidance and support from your team and mentors to make the most of your internship experience
• Work closely with your mentor and design leadership to define the details of your features and contribute to the overall direction of your product area
• Co-design flows or design them on your own, using prototypes, sketches, and high-fidelity visuals to convey your ideas and solutions
• Collaborate with engineering, research, and product management to ensure a high-quality implementation and ship a polished user experience
• Solicit and incorporate feedback on your work from your mentor, other product designers, and multi-functional team members
• Develop content strategy frameworks, messaging guidelines, and component-level language guidelines
• Learn to use content-first design methods to inform design direction and decision-making