Technical Program Manager, Stripe

• 5+ years of software engineering, systems engineering and/or technical program management experience
• Excellent analytical skills; you digest complex information and make recommendations
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
• Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution
• Users-first and customer-focused mindset

Desirable

• As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe
• You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users
• Drive functional and technical delivery of key team and org-wide programs/initiatives
• Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria
• Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams
• Define and produce high quality written proposals, communications and documentation
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level
• Create widely circulated plans, driving consistency, clarity and building alignment across teams
• Help influence peers / leaders and build consensus while dealing with ambiguity
• The Connect team at Stripe focuses on building and maintaining the infrastructure and tools that enable businesses to integrate and manage payments on their platforms
• This includes providing solutions for marketplaces, platforms, and service providers to handle complex payment flows, such as payouts to third-party sellers or service providers
• The team is responsible for designing systems that support a wide range of business models and compliance requirements across various countries
• They work on ensuring a seamless and secure experience for users, managing APIs that facilitate the movement of funds, and offering features like onboarding, verification, and reporting for platforms using Stripe Connect