Director of Network Operations, Metropolis
Computer Vision
$175-205k
Autonomous commerce platform for urban mobility
Open for applications
Autonomous commerce platform for urban mobility
21-100 employees
Open for applications
$175-205k
21-100 employees
Company mission
To disrupt traditional city infrastructure to empower the future of urban mobility.
Role
Who you are
- The ideal candidate will bring deep technical knowledge, leadership experience, and a strong commitment to reliability, scalability, and security
- 10+ years of experience in network or production systems operations, with at least 5 years in a leadership role
- Strong expertise in deploying and operating real-world computer vision or robotics systems, including knowledge of Linux systems, network protocols, and edge compute concepts
- Demonstrated experience with large-scale field deployments and operational support for distributed hardware
- Proven ability to lead high-performing technical operations teams in fast-paced environments
- Excellent project management and prioritization skills, especially across field engineering, infrastructure deployment, and support
- Clear communicator with the ability to explain highly technical topics to non-technical stakeholders, including external partners and customers
- Certifications such as CCNP, CCIE, or equivalent are highly valued
- Experience in a high-growth or technology-driven company
What the job involves
- The Director of Network Operations, Computer Vision will oversee the end-to-end operation of our network & computer vision infrastructure
- This role is critical to ensuring the performance and reliability of network and production systems across our core vision platform
- Strategic Leadership: Develop and lead the network and production systems operations strategy aligned with business objectives, especially those tied to computer vision hardware performance in dynamic, real-world environments
- Team Management: Lead, mentor, and develop a team of network engineers, systems engineers, and automation developers, fostering growth in hands-on AI & robotics operations
- Network Performance & Optimization: Conduct analysis and implement improvements to maintain optimal health and efficiency of field-deployed networks and production systems, distributed across sites throughout the world
- Alerting & Monitoring: Proven hands-on experience building and maintaining large-scale, production-grade alerting and monitoring systems, especially those supporting edge AI and robotics systems
- Incident Management: Establish and manage an effective incident response protocol, ensuring rapid response and resolution of issues across our infrastructure
- Fleet Management: Implement and manage solutions for monitoring, deploying, and maintaining hardware across diverse environments (e.g., warehouses, industrial sites, parking garages, etc.)
- Capacity Planning & Scaling: Collaborate with technical and business teams to plan and implement scaling for both network and production infrastructure to support increasing hardware deployment footprints
- Budget Management: Manage the operational budget, making cost-effective decisions on hardware, field tools, and technology investments
- Vendor Management: Collaborate with network and hardware vendors, negotiate SLAs, and manage performance, with a focus on suppliers of computer vision components, edge compute, and connectivity solutions
- Continuous Improvement: Proactively identify and implement opportunities to enhance operational efficiency, uptime, and reliability across our infrastructure
- Travel: Some travel required for site launches, customer visits, and hardware deployments. (Up to 25%)
Our take
Driven by computer vision and AI technology, Metropolis offers a seamless parking and checkout experience by turning cars into wallets. This eliminates the need for physical tickets and pay machines, allowing property owners to maximise the financial performance of their parking assets and offer a modern service to customers.
Metropolis aims to revolutionise parking by integrating future mobility solutions, such as autonomous vehicle deployment, charging stations, and eVTOL infrastructure. Its approach includes dynamic pricing to optimise revenue during demand surges.
Co-founded by Alex Israel, a former ParkMe founder, the company has expanded rapidly following a $167M Series B fundraise and partnerships with Premier Parking and Uber. The company's recent acquisition of SP Plus Corporation, funded by a $1.8 billion investment, positions it as a leader in AI-driven mobility solutions. As a pioneer in its category, Metropolis continues to push the boundaries of parking and mobility technology.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2023
$1.1bn
SERIES C
Jun 2022
$167m
SERIES B
Total funding: $1.3bn
Company benefits
- Equity options - We offer ownership opportunities through stock options
- Wellness benefits - A wellness program designed to support a variety of needs
- Health insurance - We subsidise high-quality health insurance coverage for full-time and hourly employees
- We subsidize high-quality health insurance coverage for full-time and hourly employees
- 401(k) match - Plan for your future with a 4% company match
- Parental leave - Receive support prior to, during leave, and as you transition back to work
- Time off - Unlimited PTO for salaried employees, and a generous PTO package for our hourly employees
- Paid holidays - We observe major holidays with company-wide closures, and double hourly rates for those who work
- Hybrid environment - Magic happens face to face, but we support a flexible working model
Company HQ
Downtown, Santa Monica, CA
Leadership
Alexander Israel
(CEO)Former Vice President & General Manager at INRIX. Co-founder and former COO at ParkMe. BA in Business & Economics at University of Puget Sound.
Travis Kell
(CFO)Former Senior Vice President at Winton Group. Previously Director of Hedge Fund Solutions at BlackRock. BA in Business at University of Puget Sound.
Courtney Fukuda
(Chief of Staff)Formerly hedge fund solutions group at BlackRock. Managed senior relationships with sovereign wealth fund, central banks and other major institutional investors. BA in Economics at Yale University.
Peter Fisher
(CCO)Formerly growth equity Investor at Transamerica Investment Management, BA in Political Science at Boston College.
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