Product Manager, Hightouch
Enterprise
Data solution for syncing customer data to business tools
Posted today
Data solution for syncing customer data to business tools
201-500 employees
Posted today
201-500 employees
Company mission
To empower everyone to take action on their data.
Role
Who you are
- Customer Obsession: You don't just understand customers—you are a relentless customer champion. Your superpower is the ability to forge deep connections, intuitively anticipating needs before customers can even articulate them
- Technical aptitude: More than just understanding technical concepts, you're a translator who turns complex engineering challenges into elegant, accessible solutions. You speak both engineer and user fluently
- Strong Communicator: Your communication isn't just clear—it's magnetic. You can distill complex ideas into compelling narratives that inspire teams and resonate with users, turning insights into action
- Hunger and speed: Speed isn't just a preference for you—it's a way of life. You thrive in a high-energy environment where rapid iteration and bold moves are the default, not the exception
- Outcome mindset: You're not a feature factory—you're a strategic mastermind who reverse-engineers success. Every decision you make is laser-focused on driving measurable business impact, turning product vision into tangible results
What the job involves
- You’ll be a product leader on the Control Plane team, which owns all horizontal features across the entire Hightouch product suite
- You will be responsible for crafting the foundational building blocks used every day by our enterprise customers to operate and deploy Hightouch across their organization
- You’ll work on some of our hardest platform challenges, like problems related to:
- Core Workflows: managing core resources, environments, navigation, notifications, lineage
- Administration: roles & permissions, workspace structure, reporting, security & compliance
- Other Foundations: 3rd party extensions, internal tooling, APIs, billing
- This role owns the roadmap for solving problems that impact the entire Hightouch platform
- You will play a critical part enabling Hightouch to service enterprise customers at scale and grow as a multi-product, “compound” startup
- The majority of our growth will come from expanding into the biggest brands in the world, which are disproportionally impacted by admin and workflow-related problems that Control Plane tackles
- Delivering a coherent and elegant product is crucial
- We’re looking to find a PM who can obsess over building a world-class platform that can unlock enterprise growth and unblock multi-SKU expansion
- The Product Manager will drive 0-1 discovery, strategy, roadmapping, and execution across the entire Control Plane portfolio
- You'll be fully accountable for both product adoption and go-to-market success
- You’ll be in a high-visibility role, presenting frequently to customers and helping solution the challenges of our large enterprise customers
- You'll join a world-class Product team that doesn't just talk about innovation—we live and breathe it
- We're the team that invented Reverse ETL and pioneered the Composable architecture, fundamentally transforming the CDP landscape
- As we've evolved into a multi-product powerhouse, we've maintained a lean, high-impact Product team where each PM is a true owner, independently driving their product area and delivering direct business impact
Application process
- Recruiter Screen [30m]: Introductory call with our recruiting team to get to know each other and see if the role could be a mutual fit
- Hiring Manager Interview [30m]: Chat with Hiring Manager about past experiences and future operating preferences to assess fit on company values and operating principles
- Case Study Interview [90m]: Divided into two parts, this interview provides an opportunity to showcase problem-solving and adaptability
- GTM Interview [30m]: This interview will evaluate your approach to collaborating with GTM counterparts and your strategic alignment in supporting go-to-market initiatives
- Technical UX Interview [60m]: Given complex customer requirements for our products, you'll discuss how you would design a solution that elegantly meets their needs
Our take
The use of data integration software involves combining data from different sources to provide users with a unified view. Due to the growing need to combine several heterogeneous data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been increasing.
While Fivetran is one of the most prominent platforms companies use to “extract, transform, and load” data into its warehouse, Hightouch does the opposite of that, what has become known as “reverse ETL.” For example, a company could use Fivetran to get the data into its warehouse and then use Hightouch to get the data from the warehouse and into Salesforce.
Hightouch serves a diverse range of clients, from B2B giants like Kong, Plaid, and Mattermost to B2C leaders like Nando's and Autotrader. With recent acquisitions including the product-led sales automation startup Workbase and the knowledge management startup Whatis, alongside an expanded partnership with Snowflake, Highlight continues to enhance its capabilities and provide seamless data activation for its growing customer base.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2025
$80m
SERIES C
Jul 2023
$38m
LATE VC
Total funding: $172.2m
Company benefits
- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
- Wellness: We offer wellness days each quarter
- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
- Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home
Company HQ
Mission District, San Francisco, CA
Leadership
Tejas Manohar
(Co-Founder)A Software Engineer with experience in lead roles at Lottery.com and Segment. Co-founded Hightouch in 2019.
Josh Curl
(Co-Founder & CTO)Significant Software Engineering experience at Rancher Labs and Segment. Co-founded Deviceplane in 2019 before co-founding Hightouch.
Kashish Gupta
(Co-Founder)Experience as a Product Manager for LYNK in 2016. Founded Mama's Cookin' in 2015 before co-founding Hightouch in 2019.
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