Service Advisor, LSH Auto
£30.4k
+ OTE Bonus
Office located in Stockport, Manchester
New and used car dealer
Be an early applicant
New and used car dealer
201-500 employees
Be an early applicant
£30.4k
+ OTE Bonus
Office located in Stockport, Manchester
201-500 employees
Company mission
To operate in an environmentally friendly and socially responsible manner.
Role
Who you are
- Greeting customers promptly and professionally
- Listening to customer concerns and documenting vehicle issues
- Providing detailed service estimates and timelines
- Coordinating with technicians to ensure efficient service operations
- Updating customers regarding the status of their service and any additional recommendations
- Handling inquiries and resolving any issues in a timely manner
- If you are passionate about customer service and the automotive field, we encourage you to apply and be a part of our team at LSH Auto!
What the job involves
- LSH Auto is looking for a dedicated Service Advisor to join our team at our flagship dealership in Stockport
- As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a smooth experience for our clients when they bring in their vehicles for service
- Hours - 45
- You'll be greeting customers promptly and professionally
- Listening to customer concerns and documenting vehicle issues
- Providing detailed service estimates and timelines
- Coordinating with technicians to ensure efficient service operations
- Updating customers regarding the status of their service and any additional recommendations
- Handling inquiries and resolving any issues in a timely manner
Our take
LSH Auto UK is the British arm of the Lei Shing Hong global automotive group, a company with over 45 years' history in car retailing. Operating across the UK, LSH Auto UK specialises in Mercedes-Benz and, more recently, BYD and Smart too.
Over time, LSH Auto UK has grown significantly, with 16 dealer sites, serving both new and approved used-car customers and offering after-sales care, including servicing and repairs to parts and accessories. LSH Auto's business model emphasises not just luxury and performance, but also responsibility as it operates in an environmentally and socially conscious way.
To honour this, the company has made big moves into the electric vehicle (EV) space, most recently with the launch of a fifth BYD experience store. By expanding its EV offerings, LSH is positioning itself for further growth at a time when demand for EVs is only accelerating. This move enhances its appeal across a broader, more environmentally conscious customer base and will help the dealer secure its position in the evolving automotive market.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company benefits
- Staff Car Scheme
- Pension Scheme
- Generous Annual Leave
- Life Assurance
- Perkpal Discounts
Company HQ
Birmingham, UK
Leadership
Vaughan Blackman
(Managing Director UK)Prior to becoming the Managing Director of LSH Auto UK, Vaughan spent 6 years at LSH Auto Australia as a Dealer Principal in Sydney and Melbourne. Before that, he spent 10 years at Alto Group in Sales/Managerial roles.
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