Site Reliability Engineer, Apple

Apple Services Engineering

$175.8-264.2k

+ Discretionary restricted stock unit awards, subject to eligibility requirements and other terms of the applicable plan or program + Employee Stock Purchase Plan, subject to eligibility requirements and other terms of the applicable plan or program

Kubernetes

Python

Java

Linux

Unix

Golang

Senior level

San Francisco Bay Area

Office located in Cupertino, CA

Personal technology company

Job no longer available

Personal technology company

1001+ employees

B2CB2BHardwareSaaSTelecommunicationseCommerce

Job no longer available

$175.8-264.2k

Kubernetes

Python

Java

Linux

Unix

Golang

Senior level

San Francisco Bay Area

Office located in Cupertino, CA

1001+ employees

B2CB2BHardwareSaaSTelecommunicationseCommerce

Company mission

Apple's mission is to bring the best user experience to its customers through its innovative hardware, software, and services.

Job

Company

Role

Who you are

Our best candidates have proven software development skills, strong distributed systems expertise, understand SRE principles, and know what it will take to run services at Apple scale
5+ years of software development or production operations experience in a large-scale environment
Attention to detail, allergy to ambiguity, and a firm grip on deadlines
SRE Principles - Skills and experience in monitoring, alerting, error budgets, fault analysis, and automation
Coding experience using an object-oriented programming language like Java, Golang, or Python
Excellent troubleshooting and problem solving skills
Excellent written and verbal communication skills
Experience in improving the whole lifecycle of global services from inception through deployment, operations, and refinement
Experience with Linux/Unix, Networking, Systems Management, Systems Security
Experience managing large numbers of diverse systems
Ability to participate in on call service support

Desirable

Solid understanding and hands-on experience with Kubernetes and container orchestration’s implementation
Experience leading a team or projects from the scoping to the delivery
Broad leadership and partnership skills
Experience managing customer-facing internet scale systems
Experience managing Distributed Systems / Large Scale Systems Operations
EDUCATION
BSCS and/or equivalent 5 years of experience

What the job involves

ICloud Services SRE teams are responsible for the systems and services that directly support our customers and their experiences
We are looking for passionate and talented Site Reliability Engineers to continue our focus on providing our customers the highest quality Apple Services experience
We play a critical role in the day-to-day operations of services that are relied upon across Apple
Our team leads the reliability engineering for iCloud Identity core services
1. Lead data-driven roadmap, quarterly planning for a subset of core services from a reliability perspective
2. Be responsible for the subset of core services for the entire software lifecycle from a reliability perspective including infrastructure setup, capacity planning, deployment, monitoring, architecture, and software implementation by collaborating closely with the development team
We're looking for a creative, versatile, and passionate person who loves solving engineering problems and working broadly across a fast moving and collaborative organization. If this sounds compelling, please reach out!
Weekly Hours: 40

Our take

With a market capitalisation that reached $3 trillion in 2022, Apple is the world's most valuable company. A vertically integrated approach and obsessive focus on the user experience have helped to make Apple one of the most successful companies in the world.

Since taking over at Apple, Tim Cook has been carefully curating the company's reputation as a champion of consumer privacy, trying to set the company apart from others that monetise their users' data.

The company even went as far as to introduce sweeping privacy changes which made it difficult to tailor ads to Apple’s 1bn+ iPhone users. This rocked the $400bn digital ads market, seriously harming the revenue of its bigger rivals in the lucrative industry and forcing them to rebuild their ad infrastructure.

Despite this, the company has been shaken by supply chain issues and moved a considerable amount of its manufacturing from China to India, and increased its Vietnam presence. This is because of multi-pronged production disruption in China, the second largest customer market for Apple, and triggered an estimated 10% revenue drop in the first quarter of 2023.

Steph

Company Specialist at Welcome to the Jungle

Insights

Top investors

204% employee growth in 12 months

Glassdoor (4.2)

Trustpilot (1.8)

Company

Company benefits

Everyone has different needs and schedules, and that’s why we offer medical plans that cover both physical and mental healthcare
In addition, employees have the option to access medical professionals from almost anywhere and get free confidential counselling — virtual or in person
You could also be eligible for help with fitness-related expenses
Our medical coverage plans include family-friendly features such as fertility treatments
Because we know there’s more than one way to bring a new child into your family, we support all kinds of new parents with paid leave and our gradual return-to-work programme
You also get paid time away if you need to care for an ill family member and free guidance to help you find support for childcare, elderly care, legal referrals and more
At Apple, we make sure women earn the same as men performing similar work. As part of that effort, your salary history is history — we won’t ask
Every employee here also has the opportunity to become an Apple shareholder, because all are eligible for stock grants and also a discount when purchasing Apple stock
To help you prepare for retirement, our pension can help you meet your savings goals. And to help you prepare for the unexpected, you’ll have the security of multiple forms of income protection
Plan on developing both professionally and personally. Apple University creates classes, seminars and beyond-the-classroom tools that help employees understand Apple’s culture, organisation, values, and role in the world. You can sharpen general business and software skills through online classes
For more formal education related to advancing your career at Apple, we’ll reimburse you for certain educational expenses, including tuition
Whether you’re exploring personal pursuits, welcoming a new child or caring for a family member, rest assured that you’ll have paid time away when you need it most
When you give money to an eligible organisation, we’ll match your donations one-for-one, so your contribution is doubled. And if you choose to donate your time, we’ll contribute US$25 for every hour you volunteer. Whether you donate time or money, Apple will match your contributions up to US$10,000 a year
Get the world’s best prices on the world’s best products — Apple products. You’ll also get deals on great third-party accessories
And there are services to help you manage life’s day-to-day tasks: dinner reservations, pet-sitters, shopping, personal travel, financial guidance and more

Company HQ

Cupertino, CA

Leadership

Tim Cook

(CEO, not founder)

Joined Apple in 1998 and held various senior roles before being promoted to CEO in 2011. Previously Spent 12 years with IBM, most recently as director of North American Fulfilment, where he led manufacturing and distribution functions for IBM’s Personal Computer Company in North and Latin America

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