Enterprise Account Executive, Sendbird
West Coast
$230-300k
OTE
More information about location
AI customer exprience platform for enterprise
Open for applications
AI customer exprience platform for enterprise
201-500 employees
Open for applications
$230-300k
OTE
More information about location
201-500 employees
Company mission
To power every meaningful conversation in the world - whether human to human, or human to AI.
Role
Who you are
- You don't wait for leads, you build your own pipeline and take pride in it
- You can walk into a room of skeptical enterprise stakeholders and leave them seeing a problem they didn't know they had
- You're as comfortable talking to a developer about API infrastructure as you are with a CFO about ROI
- Multi-threaded enterprise deals energize you rather than slow you down
- You obsess over your pipeline. 3x isn't enough, you want 5x, and you know exactly what's in it at any given moment
- You've closed high six- and seven-figure deals and can speak to exactly how you did it
- You bring energy and humor without sacrificing precision
- You’re as invested in the team’s success as your own. You debrief losses out loud, share what’s working, and actively make the people around you better. You know how to read a room
- 5–8 years of technology sales experience with a proven track record of closing enterprise-level deals
- Demonstrated success in complex solution sales. High six- to seven-figure deal sizes, long cycles, multiple stakeholders
- An outbound-first mentality, you build your own pipeline and don't rely on inbound to hit quota
- Located in the Central or West Coast region (see application for eligible cities)
What the job involves
- You'll own the full enterprise sales cycle, from self-sourced outbound to closed-won in a high-intensity, high-reward environment targeting accounts in the Central and West Coast markets
- This role is for someone who thrives with ownership, moves fast, and knows how to make a complex sale feel inevitable
- Source, qualify, and close enterprise deals end-to-end. Outbound is your starting point, not your backup plan
- Build and maintain a 3–5x qualified pipeline with consistent, disciplined pipeline hygiene
- Challenge enterprise buyers, product, engineering, and CX leaders, to rethink how AI-powered conversations can transform their customer experience
- Navigate complex, multi-threaded sales processes across large organizations, aligning stakeholders at every level
- Bring a consultative lens to every deal. Understand the customer's business deeply before you ever pitch a solution
- Operate in a fast-moving environment where you'll help shape how we sell, not just execute a playbook
Our take
Sendbird offers APIs to help companies build their own text and video communication features. The company's suite of solutions helps businesses worldwide improve customer retention, conversion, and optimized customer support.
The company has been developing its APIs fast, including adding moderation capabilities - an attractive feature in an age that increasingly prioritizes ‘clean’ online communication. Among its newest set of capabilities is Delight.ai, the first branded AI concierge built on long-term memory.
Its clients include Reddit, Hinge, and DoorDash. They are, however, strategically raising further investment, as the field is competitive even with its impressive client roster and technological instincts, regardless, Sendbird is well positioned within the market to keep ahead of the competition.
Steph
Company Specialist at Welcome to the Jungle
Insights
27% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Apr 2021
$100m
SERIES C
May 2019
$102m
SERIES B
Total funding: $273m
Company benefits
- Be Your Best Self: A generous all-in-one wellness benefit. Use it on anything from workout equipment to hobby gear to gadgets to gaming consoles.
- AI Citizenship: As an AI-first company, we are sponsoring all members with real budget to adopt various AI software to 100x productivity and creativity.
- Generous PTO: In addition to paid holidays, accrued vacation and sick leave, employees get paid volunteer time off, and a good amount of family or paternal leave.
- Rest & Rejuvenate: Take a non PTO day off to enjoy your birthday or just to relax and refresh yourself.
Company HQ
Downtown, San Mateo, CA
Leadership
John S. Kim
(Co-Founder & CEO)John founded two startups. Their first startup, Paprika Lab - a social gaming company, was acquired by GREE and they were Korea's all-time no.1 pro gamer in Unreal Tournament.
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