Senior Solutions Engineer, Instructure
EMEA
More information about location
Dynamic learning management platform
Be an early applicant
Dynamic learning management platform
1001+ employees
Be an early applicant
More information about location
1001+ employees
Company mission
To elevate student success, amplify the power of teaching, and inspire everyone to learn together.
Role
Who you are
- Applied understanding of teaching, instructional design, or education administration. Experience in software sales or educational technology a plus
- Technical understanding of education technology, web technology, systems integration, SaaS, student information systems, APIs, etc
- Self-motivated, self-reliant, collaborative, and communicative
- Articulate and compelling presentation skills with the ability to present to a wide range of stakeholders, both virtually and face to face and in casual and high stakes scenarios. Will also be expected to present and support trade shows
- Fluency in Spanish and English required. Multilingual candidates who also speak Italian are preferred
- Excellent communication skills in speech and writing, tailored for the audience
- Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches
- Comfortable in the dynamic atmosphere of a fast-paced tech company with a rapidly expanding customer base
- Experience with channel sales and partnerships a plus
- Experience working in EMEA countries outside of Europe (ex. Africa or Middle East) a plus
- Must be prepared for extensive travel if/when conditions permit, with access to a nearby airport
What the job involves
- We are looking for an experienced, articulate, and passionate education technologist to become a Sr Solutions Engineer (SE or also known as a Sales Engineer), having the primary objective of helping guide prospective customers in their Instructure Learning Platform evaluation process
- Specifically, this SE will support evaluations of Canvas LMS, Canvas Studio, Canvas Catalog, Canvas Credentials, and Impact by Instructure
- SEs are the primary knowledge resource for the sales team
- They are responsible for identifying deployment and technical issues for assigned accounts during the pre-sales process, developing creative solutions to address unique use cases, and establishing and maintaining strong relationships throughout the sales cycle
- Working in collaboration with their assigned Regional Directors (RDs), SEs play an essential role in the sales process, acting as technical advisor and product advocate; thoughtfully considering customer needs to arrive at a best solution
- This SE position will be based in Europe and will partner with our Regional Sales Representatives
- Present the Instructure Learning Platform as a product (and as a partner) to all stakeholders, from shallow to deep, from storytelling to technical deep-dives
- Develop and deliver tailored product demonstrations that are simple but engaging
- Discover and analyse individual customer goals and challenges and map those back into the appropriate Platform solution(s)
- Analyse technical requirements in RFIs/RFPs and determine which Instructure solutions, services and partners will be required to meet the client needs
- Respond to functional and technical elements of RFIs/RFPs (experienced Sales Engineers are successful at addressing client needs during very competitive RFI/RFPs)
- Convey customer requirements to leadership
- Successfully conceptualise and communicate about how products and services affect opportunities and sales exposure within an organisation and the education space
- Understand and document customer requirements to support a successful evaluation, proof of concept and implementation
- Track progress on projects through consistent record-keeping and knowledge-sharing
- Facilitate a successful transition as prospects become customers
Our take
Instructure is an education technology company, creator of the Canvas Learning Management Platform that allows schools to build the digital learning environment that meets the unique challenges faced by their institution. The platform simplifies teaching, elevates learning, and eliminates the headaches of supporting and growing traditional learning technologies.
The Canvas platform has grown to become a key part of a large number of educational institutions, from pre-school to higher education and beyond. Much of Instructure's workforce is dedicated to R&D, which is unusual for a company of their size, and shows their focus on innovating.
Founded back in 2008, the company has claimed numerous successes, including going international and hitting the $1 billion market cap. It has made a number of acquisitions, most recently of Concentric Sky and LearnPlatform. The former saw Instructure incorporate Sky's "Badgr" into its ecosystem as "Canvas Badges", whereas the latter adds evidence-based insights to the platform - both cementing its commitment to building the education industry's most integrated teaching and learning platform to support lifelong learning.
Instructure was itself acquired in 2024 by KKR, which will support a broad-based equity ownership program for Instructure employees. This strategy is based on a strategy of employee ownership as a cause of stronger companies. The move is a promising one considering KKRs track record of acquired companies, but time will tell how Intructure fares.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Jun 2016
$4m
SERIES A
Aug 2015
$1.5m
CONVERTIBLE
Total funding: $5.5m
Company benefits
- Equity and 401k
- Medical, dental, disability, and life insurance
- HSA program, vision, voluntary life, and AD&D
- Tuition reimbursement
- Work-from-home flexibility and flex time off
- Gym club reimbursements and rewards-based fitness tracking
- Professional learning and career development opportunities, including Basecamp Employee Development Week!
- An innovative community of passionate educators and learners
Company values
- Openness - We’re open to new people, new ideas, and new opportunities. We strive to be collaborative in our projects, transparent about our intentions, and curious about how things work and how to make them better. Open minds open doors
- Relationships - We're all about building meaningful relationships based on trust, respect, and mutual success, whether they're peer-peer, teacher-student, manager-employee, or company-customer. People come first
- Equality - We aspire to offer an inclusive and welcoming culture, and we believe people deserve equal access to opportunities and resources. You can't have equality without equity
- Ownership - We're all accountable for excellence in our work and our actions, and we stand behind our products and services. Say. Do. Repeat
- Simplicity - Our software makes lifelong learning easier. We strive for clarity and ease of use across the board, from product design to communication to customer experience. Simpler is smarter
Company HQ
Cottonwood Heights, UT
Articles
Leadership
Steve Daly
(CEO, not founder)They have a BS in Mechanical Engineering and a MBA in Strategy and Finance with more than 20 years experience in hardware and software industries.
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