Manager of Risk Management, eBay
$84.8-146.9k
Leading online marketplace
Be an early applicant
Leading online marketplace
1001+ employees
Be an early applicant
$84.8-146.9k
1001+ employees
Company mission
To connect people and build communities to create economic opportunity for all.
Role
Who you are
- Dedicated to the Hybrid Work Model, working onsite at our Austin, Texas office or our Salt Lake City, Utah office
- Degree in a quantitative field (BS with 3-5 years of experience or MS with 1-3 years of experience) and proficiency in AI tools for fraud detection
- Commitment to identifying and closing gaps used by fraudulent actors to protect the platform
- Proven ability to derive strategic insights from data, test new strategies, and communicate performance optimally
- Experience in drafting business requirement documents and driving product initiatives to successful implementation
- Proven evidence of ownership and urgency
- Strong analytical skills with experience in SQL, Python, and R, paired with a passion for data-driven decision-making
- Excellent storytelling skills, using analytical insights to engage and advise stakeholders effectively
What the job involves
- The Global Seller Risk Management team plays a crucial role in providing eBay sellers of all sizes with the opportunity to thrive in our marketplace through a streamlined, consistent, and customer-focused experience
- We align our strategies with eBay's lifecycle risk tolerance while prioritizing customer centricity to ensure clear, visible, and consistent risk actions
- Our mission is to eliminate bad actors, prevent seller churn, and bolster confidence across the platform, encouraging both buyer and seller growth
- As part of this dynamic team, you will focus on growing our balance payout strategies to support good sellers efficiently and manage potential risks associated with bad actors
- This role demands urgency, a curious attitude, and a strong analytical approach to drive optimized strategies for risk management
- Improve and expand Risk Management strategies to ensure efficient payments to good sellers and strategic management of potential risks
- Leverage AI tools and analytics to identify fraudulent activities and implement protective measures
- Collaborate cross-functionally to develop and test innovative risk strategies that secure trust in our marketplace
- Analyze data to uncover insights and drive decision-making, increasing the efficiency of risk management strategies
- Own the creation of business requirement documents and coordinate the product development roadmap for timely execution of strategies
- Contribute to the team's growth by sharing analytical insights and encouraging a culture of curiosity and continuous improvement
Our take
Founded in 1995 as an online auction platform primarily catering to collectibles, eBay quickly emerged as a pioneer in connecting buyers and sellers in the digital realm. This early success propelled eBay to become to globally recognized leader it is today.
In the present landscape, eBay competes with industry giants like Amazon within the C2C eCommerce sector. However, eBay distinguishes itself by fostering an environment where businesses can cultivate and promote their brands on the platform, offering a tailored, community-driven experience for both sellers and buyers. By championing small businesses, eBay attracts sellers and socially conscious consumers, positioning itself in stark contrast to Amazon's corporate image.
The rising consumer interest in sustainability has presented economic opportunities for eBay, particularly as younger demographics gravitate toward purchasing pre-owned items. in response, eBay has directed its marketing efforts toward Gen Z customers and formed partnerships with cultural phenomena like Love Island, further solidifying its appeal among contemporary audiences.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Company benefits
- Comprehensive and competitive health and wellness program designed to meet your unique needs.
- We strive to provide programs that help support both mind and body, including quality healthcare insurance, wellness programs and preventative care.
- Stock Purchase Plans
- Retirement Savings and Pension Plans
- Stock Awards
- Life Insurance and Disability Benefits
- Credit Union Memberships
- Balancing work & life - eBay believes in providing you with the opportunity to be your best self in your professional and personal life. In addition to supporting flexible workstyles including hybrid and remote, eBay offers 4 weeks of paid sabbatical time for every 5 years of service
- Giving back to our community - We provide our employees around the globe with opportunities to have a positive impact on their local communities. Through the eBay Foundation, our company matches donations to eligible nonprofits up to $10,000 per employee per year. And our employee-led volunteer groups organize local giving and volunteering activities throughout the world
Company HQ
Greylands, San Jose, CA
Leadership
Jamie Iannone
(CEO, not founder)Studied at Princeton and Stanford University. Held executive roles at Walmart, Barnes & Noble, and The Children's Place, before becoming CEO of eBay in April 2020.
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