Program Manager, Blacklane
City to City
+ Virtual Stock Options Plan
3 days a week in office
Carbon-neutral global chauffeur service
Job no longer available
Carbon-neutral global chauffeur service
201-500 employees
Job no longer available
+ Virtual Stock Options Plan
3 days a week in office
201-500 employees
Company mission
To make top-quality service convenient and accessible worldwide.
Role
Who you are
- If you’re passionate about shaping the future of mobility, thrive on turning ideas into reality, and are ready to deliver impact, then this role is for you
- You care, focus on the customer and drive to make things happen
- Think strategically, set clear objectives, and communicate your vision across all levels
- Adapt quickly and collaborate seamlessly within cross-functional, global teams
- Excel in fast-paced environments transforming insights into real impact
- Embrace challenges with a growth mindset and a passion for learning
- Bring enthusiasm, resilience, and a solutions-focused attitude
- Have at least 5 years’ experience with a track record of growing businesses or launching new services
- Inspire teams and champion an inclusive, high-performance culture
- Translate data into actionable insights and compelling presentations
- Communicate fluently in English engaging stakeholders with clarity and confidence
- If you’re excited about contributing in a dynamic, people-driven environment and value both teamwork and personal accountability, we’d love to hear from you!
What the job involves
- We’re seeking an entrepreneurial team member ready to drive City-to-City’s next stage of growth
- Own the Business: Execute strategy and own the business plan to achieve top and bottom line targets
- Drive Demand: Create initiatives to attract new guests, deepen engagement with existing guests, and elevate the long-distance service experience
- Expand Supply: Develop and implement initiatives to make City-to-City the preferred choice for chauffeurs
- Deliver Initiatives: Manage project timelines, allocate resources, and coordinate cross-functional teams across Marketing, Sales, Product, Operations, Finance, and Legal
- Analyze and Act: Monitor demand and supply metrics to assess and optimize growth initiatives
- Steer Daily Operations: Oversee day-to-day business to meet weekly, monthly, and quarterly KPIs
- Enable Scale: Document insights, playbooks, SOPs, and frameworks to boost organizational effectiveness and fuel future growth
Our take
Business transport for frequent travellers can be a difficult process. The pain of booking systems, invoicing, and inconsistent quality of services are issues travellers regularly face, hindering business operations and causing unnecessary delays. Chauffeurs also experience empty cars due to non-optimised booking processes.
Blacklane aims at the higher end of the market, targeting corporate workers, executives and those who have the means to pay extra for higher levels of service when they travel. Through a booking system available on the company's website and in-app, Blacklane provides a reliable high-end service with inclusive pricing and on-call customer support. Blacklane also works for chauffeurs, filling empty seats to optimise services.
The company is also environmentally conscious, operating as a carbon-neutral company since 2017. The company offers electric vehicle rides in more than 30 of its 300 operational cities, and by 2025, aims for 75 percent of all rides to be in EVs. With substantial funding from Mercedes Benz in 2022, it seems set to meet these objectives.
Freddie
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2024
$70.4m
SERIES G
Mar 2021
$26m
LATE VC
Total funding: $173.7m
Company benefits
- Personal development plan & budget for online courses, conferences, and books
- Monthly 1:1 feedback chats with our C-level team members
- Employee stock option plan
- Flexible working hours & hybrid remote model
- Friday evening drinks at the office & twice-a-year department events
Company HQ
Schöneberg, Berlin, BE
Leadership
Dr. Jens Wohltorf
(CEO)A director of the competence center next generation services for DAI-Labor and principal leader at the Boston Consulting Group.
Frank Steuer
(Member of the Board)CTO at SemperLink and co-founder and CTO at Firstfon Ltd.
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