Global Partner Manager, ServiceNow
$114.5-189k
Plus equity (when applicable), and variable/incentive compensation
Office located in Santa Clara, CA
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$114.5-189k
Plus equity (when applicable), and variable/incentive compensation
Office located in Santa Clara, CA
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Demonstrable track record of achieving and exceeding sales targets whilst managing Partner business or Direct accounts in Enterprise and Commercial Space
- New business sales focus within the Partner or Enterprise space
- Previous sales experience gained within software or IT sales organization (ideally within the ITSM space), managing multimillion dollar deals
- Demonstrable track record of displacing complex or legacy software
- Previous SaaS sales experience highly desirable
- Commercially astute, experience in developing business case and ROI together with Partner or Customer personnel
- Ability to understand the “bigger picture” and the business drivers
- Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
- Ability to build strong relationships at all levels of both prospect /customer organizations including C’ level and internally across the business
- Ability to manage CRM, Build account plans and accurate Forecasting
What the job involves
- ServiceNow is currently seeking a Global Partner Manager (GPM) to join the Global Partners and Channels (GPC) team to work with one of our Largest Global Partnerships in the Americas
- This position is a high-profile growth opportunity that demands a highly motivated individual with strong leadership, sales, communications, and organizational skills and is eager to learn and become part of a rapidly growing company
- The GPM will provide sales leadership to the Global Partner Management team to drive and generate new business sales revenue via “sell-to”, “sell with” and “sell through” motion
- This will be achieved by territory planning, account planning, forecasting, using business development techniques and field-based sales activities within our Partner and engaging with the ServiceNow ecosystem to ensure success in generating revenue opportunities and effective management and closure of sales opportunities
- This qualified individual will also collaborate with a world class cohort of global-regional team of partner Alliance members and drive the unified partnership program to achieve License adoption and revenue growth and enhance our ability to deliver an exceptional customer experience
- This individual will possess the qualifications to adapt the ServiceNow Global Partner Organization mission & transformational operating model principles to enable & accelerate NOW growth to $16B+ with and through different Routes to Market
- Developing a sales strategy in the allocated Partner account working closely with the Global Partner Seller
- Prospect qualification, development and execution of new Service Provider opportunities and ongoing revenue streams
- Tailoring the ServiceNow value proposition to partners based on Global partner Seller’s business plan
- Own Dynamics Pipeline management, sales process management including effective forecasting and opportunity closure working closely with GPS
- Arranging and conducting initial product demonstrations and presentations that are tailored to Partners and associated end customer accounts and focusing on their business drivers and use cases
- Ongoing account management to ensure end customer satisfaction and to drive additional revenue streams by working closely with Partner sellers
- Helping GPS on account-based license Swap by working closely with Deal Desk, Revenue and Partner
- Driving net new opportunities based on account dynamics and collaborating closely with Field account managers to establish Governance and Cadence
- Building and maintaining relationships with key executives and decision makers
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company values
- Win as a team
- Innovate and execute
- Stay hungry and humble
- Deliver customer success
Company HQ
Santa Clara, CA
Articles
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
Salary benchmarks
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Diversity, Equity & Inclusion at ServiceNow
- Enabling and empowering our people: We use rich learning programmes to equip employees with inclusive mindsets and skills, and we build equitable processes across our entire talent ecosystem
- Engaging our communities and allies: We make space to listen, share openly and engage in respectful dialogue. We extend into our communities through civic engagement, digital literacy and non‑profit support
- Building diverse talent and hiring inclusively: We grow stronger together by developing and advancing individual talent and by improving representation at all levels.
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