Director of Global Sales Development, Feedzai
Cloud-based RiskOps platform
Be an early applicant
Cloud-based RiskOps platform
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To make commerce safer for banks, retailers, payment providers, and customers.
Role
Who you are
- Experience in selling enterprise technology in a fast-paced start-up or scale-up environment. (Fintech is a plus)
- Proven experience in the Financial Services industry - Financial Crime is advantageous
- You have around 5+ years proven experience managing a sales development team, globally
- A strong track record of building high-performing SDR or Inside Sales teams, fostering professional growth, and exceeding pipeline generation targets through your team's efforts
- Exceptional leadership, coaching, and mentoring skills with a passion for developing talent
- Excellent communication, interpersonal, and conflict resolution skills
- A deep understanding of sales development best practices, lead generation strategies, and CRM technologies
- A hands-on, strategic thinker with the ability to translate business objectives into actionable team goals
- Creative thinking: finding new routes to leads and opportunities
- A well developed local network and work on expanding it
- Key traits: Ambition, Integrity, Adaptability, Customer Centric, Proactive, Perseverance, Confident, and Entrepreneurial
What the job involves
- We are looking for a strategic, results-driven Sales Development Director to lead and scale our Global Sales Development team
- Reporting directly to the CRO, this leadership role will be responsible for building high-performing SDR team, developing pipeline generation strategies, and aligning closely with marketing and sales leadership to drive growth and revenue impact aligned with the Feedzai Go-to-Market.
- People Management:
- Define and communicate a clear vision and strategy for the Sales Development team, aligning it with overall company strategy and go-to-market
- Lead, mentor, and coach a team of Sales Development Representatives across EMEA, APAC, LATAM and North America
- Recruit, onboard, and train new hires, ensuring a strong bench for future sales roles - fostering a high-performance culture
- Set clear KPIs to be tracked against the team targets, conduct regular performance reviews and provide ongoing coaching to drive results
- Develop and implement training programs to enhance team performance
- GTM research, positioning & thought leadership
- Develop and implement scalable outreach strategies, cadences and workflows that maximize SDR efficiency
- Understand industry trends, discover client challenges and position how Feedzai’s go to market solutions can solve their needs
- Strong understanding of market segmentation and key personas to target and the key messaging to be delivered
- Ability to aggregate market information and provide feedback to the necessary stakeholders which allows for further GTM refinement
- Be creative in finding new ways to refine our GTM and spotting new opportunities
- Inbound and Outbound initiatives to generate pipeline:
- Oversee the development and execution of both inbound and outbound lead generation strategies. Ensure application of CHAMP methodologies and SPIN- ensuring customer centric focus and application value selling approach
- Work with marketing, field sales and partner managers to ensure alignment on messaging, targeting, and feedback loops
- Coach team members how to nurture leads and convert them into qualified opportunities
- Coach and drive best practice of outbound campaigns for targets accounts leveraging emails, account based marketing, calling, social selling and more
- Support and ensure handover of qualified opportunities
- Forecasting & Reporting:
- Ability to be data driven and accurately forecast lead conversion
- Ability to understand what is needed to proactively build the right pipeline in order to hit targets
- Leverage Feedzai’s current sales engagement platforms (e.g. Salesforce, Outreach) to monitor activity, report on team performance and provide insights to leadership
- Your First 30-Days at Feedzai:
- You will be immersed in our brand with training, connections, and one-on-one time with your manager
- You may shadow your colleagues virtually or onsite at an office depending on where you work as you are supported through your Feedzai journey
- In addition, you will have access to a ton of information to give you history, context, and all the knowledge you can handle about Feedzai and the team
- Finally, you will start working on projects and collaborating on work currently being done
Salary benchmarks
Our take
In this digital age, one of the biggest challenges is mitigating financial crime online. As more people use digital banking and commerce, there has been a significant increase in consumers being subjected to online banking fraud attacks and scams.
Feedzai makes banking and commerce safe with its financial risk management platform. Their AI platform monitors companies with more than 900 million customers in nearly 200 countries. Many of the world’s largest financial institutions such as Citibank, Fiserv, and Santander, as well as well known fintechs such as SoFi already use Feedzai’s technology.
As the use of digital banking and payments continues to grow during this boom period, so will the increase in financial crime. The company will always face a challenge to improve its technology as fraudsters find new methods to execute financial crimes. In early 2021 they raised a $200 million Series D investment round led by global investment titans KKR. With a +$1.5B valuation, the company remains focused on global expansion, further developing its product offerings, and boosting its partner strategy with a focus on the APAC region.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2021
$200m
SERIES D
Oct 2017
$50m
SERIES C
Total funding: $276.2m
Company benefits
- Health Insurance
- Remote Work Options
- Flexible Work Hours
- Personal Time Off
- Culture of Learning
- Maternity/Paternity Programs
- August 4 Day Work Weeks
- Cutting Edge Tech
- IT Allowance
Company HQ
Hayward Park, San Mateo, CA
Leadership
Nuno Sebastião
(CEO & Chairman)After an MBA at London Business School, they founded Feedzai in March 2010 on graduation. They have served since as CEO, alongside working as Director of ANJE and an Advisor at Oak HC/FT and PruVen Capital.
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