Director of Account Management, AlphaSense
$154-193k
+ Generous commission plan with uncapped earning potential as well as equity
More information about location
Market intelligence and search platform
Be an early applicant
Market intelligence and search platform
1001+ employees
Be an early applicant
$154-193k
+ Generous commission plan with uncapped earning potential as well as equity
More information about location
1001+ employees
Company mission
AlphaSense's mission is to organise the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- Experienced Leader: 10+ years of experience in sales, account management, or client success, with 3+ years of direct people management experience in SaaS
- Financial Services Fluency: You possess deep industry knowledge and are comfortable speaking the language of hedge funds, private equity firms, and investment banks. Prior experience in the Financial Services sector is strongly preferred
- Metrics-Driven & Systems-Oriented: You have a track record of improving forecast accuracy and team accountability through data
- Hands-On Coach: You balance empathy with high expectations, measuring success by outcomes rather than activity
- Commercially Fluent: You are comfortable engaging senior client stakeholders and leading complex commercial negotiations with confidence
- Resilient: You are proven in operating under pressure, making decisions with incomplete information, and prioritizing relentlessly
What the job involves
- Reports to: Senior Director, Account Management
- The Financial Services High Growth team manages a large, rapidly expanding portfolio of Enterprise and Mid-Market clients, including hedge funds, private equity firms, and investment banks
- We are looking for a Director to lead this team of 8-10 Account Managers and serve as the architect for how we scale the segment with discipline
- In this high-impact role, you will move beyond day-to-day management to build the "operating system" that enables predictable growth across renewals, expansion, and adoption
- You will partner closely with Sales, Customer Success, and Product to drive commercial outcomes while bringing clarity, structure, and accountability to a fast-moving, high-stakes environment
- Talent & Execution Excellence: Recruit, develop, and retain top performers while raising the bar on commercial execution through hands-on coaching, deal inspection, and renewal reviews
- Outcome-Driven Accountability: Foster a high-performance culture that measures success by commercial outcomes rather than activity, ensuring the team operates with the urgency and precision required to scale
- Commercial Authority & Strategy: Act as the ultimate owner of renewal outcomes, guiding the team through complex commercial decisions and deal structuring while identifying churn risks to prioritize the right opportunities
- Operational Discipline at Scale: Establish rigor across forecasting and pipeline visibility while building scalable account management motions that allow the business to grow predictably without sacrificing quality
- Unified Commercial Execution: Strengthen the partnership between Account Managers and Account Executives across renewals and account planning
- Executive Leadership: Serve as the senior escalation point for complex renewals, high-stakes negotiations, and executive-level client conversations
- What Success Looks Like After 12 Months:
- Predictable Revenue Precision: You have established a culture of rigor where renewals are forecasted accurately 90+ days out, shifting the team from reactive "saves" to proactive NRR growth
- Unified Account Strategy: You have eliminated friction between Sales and AMs, executing co-authored account plans that drive multi-threaded engagement
- From "Seats" to "Strategy": You have coached the team to evolve from transactional seat-selling to value-based consulting, transforming platform adoption into critical workflow dependence
- A Culture of Mastery: You have built a bench of top-tier talent where deal reviews and role-plays are standard practice, directly translating to higher GRR and NRR
Our take
Manual research can be a serious pain: financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field, AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it has now set its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(Co-Founder & CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(Co-Founder & CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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