Senior Manager/Director of Product Management, Salesforce
Salesforce API Platform
$223-323.4k
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$223-323.4k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- To be successful in this role, you need excellent communication skills and a developer-centric approach (this is non-negotiable)
- A related technical degree required
- Minimum of 10+ years of experience in product management, delivering highly technical products (preferably platform products/services)
- Motivated by solving sophisticated problems and bringing order & structure to ambiguity
- Proven track record to influence and coordinate cross-organization teams to complete important company priorities
- Desire to market platform services/products through blogs, events, podcasts and other mediums
- Ability to communicate to various customers ranging from tactical technical detail to high level strategy
- Experience addressing executive leadership, participating in the sales cycle, and handling sensitive customer issues
- Hands-on solid understanding with and passion for API architectures, protocols, and specifications including REST, SOAP, GraphQL, gRPC, OpenAPI, Async API, and Protobuf
- Familiarity with cloud-native technologies & microservices, API management platforms (notably MuleSoft Anypoint and Postman), and API clients (namely cURL and command line interfaces) is strongly preferred
What the job involves
- We are looking for an excellent Product Manager to join the cross-functional team that powers our internal & external developers to build phenomenal products that delight our customers
- As the Product Manager of the Salesforce API Platform, you will be responsible for designing and building tooling, policies, governance rules, and developer experience products that make building and consuming APIs at Salesforce flawless and powerful
- Your customers are API producers and API consumers in the forms of humans, apps, and agents
- You will be responsible for ensuring that Salesforce meets the needs of these customers through a highly technical platform product
- You will work across Clouds with cross-functional partners to capture, vet, and prioritize customer requirements as well as different business functions including product experience, site reliability, customer-centric engineering, operations, and release management
- This role will require you to not only drive the roadmap for your team but also develop the long term strategy of our API platform offerings
- In addition, you will be expected to be the biggest advocate of your product to customers through customer feedback sessions, Salesforce events, blogs, and podcasts
- You will serve as the loudspeaker of the innovative work and impactful outcomes your engineering teams will deliver
- Plan and implement the short term (3-6 months) roadmap of an API platform product/service day-to-day with developers, tech writing, and design
- Strategize the medium to long term priorities of this team (1-3 years) in order to make our customers/partners successful
- Gather feedback from internal/external partners & external customers on how the roadmap can be iterated over time to meet their needs
- Market & evangelize features & roadmap across multiple mediums (blogs, podcasts, live streams)
- Serve as the main point person for feedback, questions, comments regarding your highly technical product to partners, customers, sales people, customer success and others
- Lead our API Governance committee to author and iterate rules that enable a consistent and coherent portfolio of APIs
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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