Lead Product Designer, UserGems
$100k
AI command center for outbound & ABM
Open for applications
AI command center for outbound & ABM
101-200 employees
Open for applications
$100k
101-200 employees
Company mission
To help companies identify the warmest paths to win more deals.
Role
Who you are
- 5+ yearsdesigning digital products (B2B SaaS strongly preferred)
- A portfolio showing shipped work with clear thinking, constraints, trade-offs, andoutcomes
- Strong UXfundamentals: problem framing, flows, IA, research, testing, iteration
- Strong UI craftfor information-rich products: hierarchy, density, typography, layout systems, component discipline
- Comfort designingAI-assisted and agentic workflows (or a strong point of view on how to do itwell)
- Confidenceoperating as the primary designer: setting standards, creating clarity, andpushing quality without heavy process
- Excellentcommunication in English, written and spoken
What the job involves
- This is a hands-on role with full ownership across UX and UI. You’lllead design end-to-end, partner tightly with Product and Engineering, talk tocustomers often, and ship improvements weekly
- Own end-to-endproduct design across our core experiences: signals-to-action, scoring, agenticworkflows, AI-assisted messaging, reporting, configuration, and dense data UI
- Drive discoveryand research: run customer interviews, usability tests, and rapid validation; synthesize insights into clear product direction
- Prototype fast:explore multiple directions quickly, validate with users, and de-risk beforeengineering commits
- Ship weekly: workclosely with Product and Engineering to scope, trade-offs, and deliverhigh-quality experiences at startup pace
- Build and evolvethe design system in Figma: tokens, components, patterns, interactionstandards, accessibility, and usage guidance
- Raise the bar oncraft: visual polish, interaction details, microcopy, and predictable UX acrossa complex product surface area
- Help define ourAI product UX: how the agent behaves, how users steer it, where we showconfidence or uncertainty, and how we keep users in control
Application process
- Please include the following with your application:
- LinkedIn profilelink
- Portfolio link
Our take
For modern sales and marketing teams, disconnected tools and scattered data can mean they aren't always on the same page - stalling revenue growth for their businesses. UserGems uses AI to act as a "command center" for these teams, making sure that every employee, and every AI agent, is working from the same source of truth.
Founded in 2019, UserGems began by helping B2B teams connect with potential customers more effectively, utilising data mapping and machine learning to do so. It has found incredible success in this venture, securing strong funding and serving the likes of Mimecast, Workday, Sendoso and Docebo. Its 2026 repositioning sees it bring together signals, scoring and execution - reflecting, the company says, how teams are using the platform today.
The sales lead data industry is a competitive one, and many aspects of UserGem’s business model have been adopted by the likes of LinkedIn and ZoomInfo. This is why its repositioning is important, seeing the company find its place in the sector and prove it can adapt to what its customers need.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2021
$20m
SERIES A
Jul 2021
$2.4m
SEED
Total funding: $25m
Company benefits
- 100% paid health, dental & vision
- Home office & tech stipend
- Unlimited paid time off
- 401K
- Bi-annual team off-sites
- Professional development
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Christian Kletzl
(CEO & Co-founder)Previously Co-Founder ShelfFlip and SmartHires, Product Manager at Google and Premium Field engineer at Microsoft.
Stephan Kletzl
(CTO/DPO & Co-founder)Previously Data Protection Officer at Novogenia, Co-Founder ShelfFlip and SmartHires.
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