Lead Product Designer, UserGems
$100k
Automated pipeline generation software
Open for applications
Automated pipeline generation software
21-100 employees
Open for applications
$100k
21-100 employees
Company mission
To help sales and marketing teams achieve their revenue targets with less stress and more qualified pipeline.
Role
Who you are
- 5+ yearsdesigning digital products (B2B SaaS strongly preferred)
- A portfolio showing shipped work with clear thinking, constraints, trade-offs, andoutcomes
- Strong UXfundamentals: problem framing, flows, IA, research, testing, iteration
- Strong UI craftfor information-rich products: hierarchy, density, typography, layout systems, component discipline
- Comfort designingAI-assisted and agentic workflows (or a strong point of view on how to do itwell)
- Confidenceoperating as the primary designer: setting standards, creating clarity, andpushing quality without heavy process
- Excellentcommunication in English, written and spoken
What the job involves
- This is a hands-on role with full ownership across UX and UI. You’lllead design end-to-end, partner tightly with Product and Engineering, talk tocustomers often, and ship improvements weekly
- Own end-to-endproduct design across our core experiences: signals-to-action, scoring, agenticworkflows, AI-assisted messaging, reporting, configuration, and dense data UI
- Drive discoveryand research: run customer interviews, usability tests, and rapid validation; synthesize insights into clear product direction
- Prototype fast:explore multiple directions quickly, validate with users, and de-risk beforeengineering commits
- Ship weekly: workclosely with Product and Engineering to scope, trade-offs, and deliverhigh-quality experiences at startup pace
- Build and evolvethe design system in Figma: tokens, components, patterns, interactionstandards, accessibility, and usage guidance
- Raise the bar oncraft: visual polish, interaction details, microcopy, and predictable UX acrossa complex product surface area
- Help define ourAI product UX: how the agent behaves, how users steer it, where we showconfidence or uncertainty, and how we keep users in control
Application process
- Please include the following with your application:
- LinkedIn profilelink
- Portfolio link
Our take
Blending data mapping with machine learning, UserGems is a digital platform that helps marketing and sales agents for B2B by making it easier to connect to former customers who may have moved to new jobs. Using an automated pipeline generator, UserGems simplifies contact with potential customers through monthly updates to your Salesforce addresses.
Founded in 2019 by the Kletzl Brothers, former Y Combinator graduates and SmartHire creators, UserGems was launched using software from their previous startup. With the era of remote work and digitalisation, recruitment and sales leads have become increasingly data-driven, and the concept behind UserGems helps businesses keep up the pace whilst also using algorithms to help recommend more potential warm leads. The enthusiasm for its offering is evidenced by the company's successful funding rounds that have boosted the speed of UserGem’s technological development.
As mentioned, the sales lead data industry is a competitive one. Many aspects of UserGem’s business model have been adopted by the likes of LinkedIn and ZoomInfo, as well as startups such as LeadIQ and 6Sense that are valued in the billions. UserGems however, has proven that it knows where the challenges lie ahead and pay particular attention to former customers. To stay ahead of the game, it must now focus on expanding its own customer base.
Freddie
Company Specialist at Welcome to the Jungle
Insights
32% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2021
$20m
SERIES A
Jul 2021
$2.4m
SEED
Total funding: $25m
Company benefits
- 100% paid health, dental & vision
- Home office & tech stipend
- Unlimited paid time off
- 401K
- Bi-annual team off-sites
- Professional development
Company HQ
Potrero Hill, San Francisco, CA
Leadership
Christian Kletzl
(CEO)Previously Co-Founder ShelfFlip and SmartHires, Product Manager at Google and Premium Field engineer at Microsoft.
Stephan Kletzl
(CTO/DPO)Previously Data Protection Officer at Novogenia, Co-Founder ShelfFlip and SmartHires.
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