Senior Product Manager, Change.org
CA$154-156k
Salary applicable to candidates based in CA. Salary for candidates based in the US; $152,500 - $179,000. Dependent on location
More information about location
Social change platform
Open for applications
Social change platform
201-500 employees
Open for applications
CA$154-156k
Salary applicable to candidates based in CA. Salary for candidates based in the US; $152,500 - $179,000. Dependent on location
More information about location
201-500 employees
Company mission
To empower people everywhere to create the change they want to see.
Role
Who you are
- Experience with the product development process within an at-scale B2C product company
- Strong user science and research experience skills
- Strategic planning expertise and ROI thinking in a company with a product-led business model
- Experience stewarding native apps
- Experience in 0 to 1 product development
- 5+ years of product management experience at consumer technology companies, ideally with a consumer product used by tens/hundreds of millions of people
- Proven results in increasing user retention for a B2C product
- Many product experiments launched and iterated upon. Ideal candidates will come with an experimentation playbook
- Substantive experience leveraging user research and insights into new user value within the product experience
- Ability to build deep understanding of user needs, pain points, and motivations through qualitative and quantitative research to identify opportunities for growth
- Excellent written and verbal communication skills, with the ability to create compelling narratives and effectively present ideas
- Leadership skills with the ability to influence and collaborate optimally at all levels of the organization
- Bonus: experience in growth stage product or leading a product growth team
What the job involves
- Change.org is searching for a Senior Product Manager to elevate and evolve the experience for people who start a petition, a pivotal part of our social change platform
- As a key member of our product team, you’ll be responsible for increasing petition signature momentum and deepening engagement for both the organizer and their supporters
- In this role you will own the strategy and roadmap for product experimentation and feature development including creating a jaw-dropping user experience. You will report to our VP of Product Management
- Increase Starter user engagement and retention
- Increase support for petitions - very specifically, increase the number of Change.org petitions with 100+ signatures
- Product feature development. Own and execute features against the product roadmap
- Design and launch product experiments. Create, launch and iterate experiments to enhance the petition starter experience
- Drive actionable insights. Conduct user science activities, both quantitative and qualitative, and collaborate with product, engineering, data analytics and other relevant teams to inform product strategy
Application process
- Recruiter Screen
- Hiring Manager Screen
- Take Home Assignment
- Virtual Team Interviews
- Final Interview
Our take
Change.org is a global online website that has hosted millions of petitions since it launched in 2007, including dozens of notable cases that have led to significant worldwide change. Of interest, too, is its voluntary 2021 recognition of its staff’s labor union; at the time it was the largest tech company to do so.
Change.org remains the leading player in online petitions, generating revenue from petition promotions and subscription memberships. This revenue has raised some eyebrows - but Change.org has successfully withstood skepticism about its legal status as a business rather than a non-profit. It has demonstrably facilitated speed and scale for the social change platform and has allowed the company to comfortably retain salaried employees.
The company has become the world's largest nonprofit-owned tech platform after it transitioned to 100% nonprofit ownership following donations of equity from its investors that includes Reid Hoffman, Bill Gates, and Richard Branson. However, Change.org has not been immune from the global economic crisis, and in response, it aims to innovate its platform by updating its internal tools and engineering capabilities. Regardless, the company is here for the long run and is used in around 200 countries, with over 70,000 campaigns launched on its platform each month.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-22% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2017
$28.5m
SERIES D
Dec 2014
$25m
SERIES C
Total funding: $70.5m
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Ben Rattray
(Executive Chair)Studied at LSE, and Political Science & Economics at Stanford.
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