Strategic Accounts Manager, Camber
Offers Equity & Commission
Workflow tool for behavioural health providers
Job no longer available
Workflow tool for behavioural health providers
101-200 employees
Job no longer available
Offers Equity & Commission
101-200 employees
Company mission
To make behavioral healthcare accessible and affordable.
Role
Who you are
- We’re seeking a strategic, process-driven, and customer-focused Strategic Accounts Manager to join our team
- The ideal candidate brings 4–7 years of client-facing experience and a strong track record of managing sophisticated accounts in fast-paced environments
- This role requires someone who can balance high-touch relationship management with operational rigor, proactively guiding accounts through growth, change, and increasing scale
- Growth mindset — a mentality of approaching unknowns with excitement, a penchant for learning new skills and technologies to solve new operational challenges
- Alignment on company values — it’s the first chapter of our company story. You’ll be expected to cultivate and nurture existing values, and also play a lead role in shaping how it unfolds
- Independence, throughput, and velocity — an ability to drive and build projects from 0-to-1. You'll need to identify problems, build alignment, and execute solutions with a high degree of ownership and autonomy
- Healthcare experience is a plus
What the job involves
- This role will own a portfolio of high-growth, multi-state healthcare organizations, with complex stakeholder structures and evolving operational needs
- You’ll partner closely with executive stakeholders, operators, and clinical teams to drive value, navigate complexity, and ensure long-term success
- Serve as the dedicated point of contact for a portfolio of high-value strategic accounts, building and maintaining strong, long-lasting partnerships
- Provide subject matter expertise and thought leadership to clients, leveraging industry expertise and running training and enablement in order to help customers adopt Camber best practices and leverage our data/insights
- Act as the "voice of the customer" for strategic accounts — partner with internal Engineering teams to provide critical product feedback, assist with feature roll-outs, and ensure consistently high Net Promoter Scores (NPS) through exceptional client experiences
- Build and organize ticket management process, while also taking ownership in investigating and resolving complex issues, bugs, or other challenges specific to strategic account clients
- Maintain and continuously expand a comprehensive understanding of the insurance billing claims lifecycle end-to-end, with a focus on specific complexities and requirements
- Utilize advanced Excel and data analysis skills to generate in-depth reports, derive actionable insights, and present strategic recommendations to both strategic account clients and internal stakeholders
- Proactively identify and cultivate high-value referrals and expansion opportunities within existing strategic accounts to drive significant new business growth and expand Camber's market share in the SMB segment
Our take
Mental Health plays a significant role in many people's lives, and the need for accessible help avenues is growing. To cater to this, Behavioural Health Clinics need better operational systems, which is where Camber comes in.
Camber's platform offers automated billing for insurance reimbursement, built specifically for therapy clinics. This bolsters clinicians' capacity to cater to a larger patient base, and can help consumers to save money.
Camber is aligned with a broader trend in healthcare, where organizations are moving towards automation and efficiency enhancement. Its efforts have brought on extensive funding led by the likes of Y Combinator, with which the company will expand its service offerings.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Feb 2025
$30m
SERIES B
Jun 2022
$10m
SERIES A
Total funding: $43.2m
Company benefits
- Health: Aetna is our provider, with nation-wide coverage with free virtual urgent care 24/7
- Mental Health: If your mental health provider is out-of-network, we'll help reimburse up to $100 per treatment week. This is to ensure that you don't feel compelled to choose lower-cost therapist options that don't provide the best value to you.
- Dental: Guardian is our dental coverage provider with 100% coverage for preventative services (eg. routine cleanings)
- Vision: We use Guardian for our vision coverage with in network allowance of $150 for frames and exams, lenses, frames and contacts frequency for 12 months
- HSA & FSA: We offer a high-deductible health plan via Aetna, which is HSA compatible. We also offer medical and dependent care FSA options, where you can contribute pre-tax dollars to use on those expenses
- 401K: We offer a flexible 401K plan administered through Human Interest, with options for both traditional and Roth 401K
- Wellness Benefits: We'll provide a $100 fitness benefit per month for you to spend at your own discretion
- Paid Time Off: You have 18 paid vacation days a year - use it or lose it! Rollover of up to 3 vacation days to the next calendar year
- Office Culture: For folks in NYC, we have a hybrid office culture, where folks come into the office 3-5 times a week - we generally ask that if you're in the city, that you come in on Mon, Tues, and Thurs. We don't monitor basge swipes though. If you're working remotely, traveling, visiting homes, etc. - no problem! Just let your team know. And Fridays, almost everyone works from home
- Commuter Benefits: For folks in NYC, we offer a commuter benefits of $116 per month which can be used for transportation into the office
- Team Lunches: For those based in NY of SF, lunches provided in the office Monday through Thursday
- Team Events: For those based in NY or SF, monthly team get-togethers will provide an opportunity for team-bonding outside of work, with each team event owned and planned by different members on the team
- Book Club: Every month, we have company book club hosted by a different person each time. Topics range from startup theory, neuro-diversity, leadership, creating supportive & inclusive cultures in the entrepreneurship space, and more
Company HQ
Flatiron District, New York, NY
Leadership
Celina Qi
(Co-Founder)Previously worked as a Business Analyst for McKinsey & Company and a Computer Science Teaching Fellow at Harvard.
Christophe Rimann
(Co-Founder)Prior work includes Consultant at McKinsey & Company, Technical Program Manager at Facebook and CEO of The Baca Group.
Nathan Lee
(Co-Founder)Worked as a Consultant at McKinsey & Company and a Business Manager at The Harvard Crimson.
Salary benchmarks
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