Client Success Operations Intern, Versana
Hourly Rate: $28 - $32 an hour
Transparency, efficiency & velocity for the syndicated loan market
Be an early applicant
Transparency, efficiency & velocity for the syndicated loan market
101-200 employees
Be an early applicant
Hourly Rate: $28 - $32 an hour
101-200 employees
Company mission
To transform the syndicated loan and private credit markets.
Role
Who you are
- Rising college seniors currently enrolled in an accredited 4-year college/university
- Interested in learning and having a career in Business Operations or Customer Success
- Strong analytical and problem-solving skills
- Ability to roll up your sleeves and deliver projects in a timely manner
- Ability to work with large data sets and process data through platforms
- Excellent verbal and written communication skills; can effectively articulate complex ideas and influence others through well-reasoned explanation
- Self-motivated and proactive with a strong sense of ownership
- Ability to multi-task and manage multiple projects simultaneously in a fast-paced environment
- Experience with tools like Excel/Google Sheets, CRMs or project tracking tools
What the job involves
- We are looking for a Client Success Ops Intern to join our Summer Internship Program. You will work on projects to support the Sales, Client Engagement and Client Success teams by helping to manage data, reporting and operational processes
- You will also work closely with Sales and Client teams to support internal coordination
- This role is ideal for someone looking to gain hands on exposure to Client Success Operations while learning how Sales, Marketing, Finance and Client teams work together in a fast-growing fintech environment
- Support Customer Success operation activities, including CRM updates, reporting and pipeline tracking
- Assist with performance metrics, dashboards and analysis to help informed decision making
- Help document and improve processes and workflows as the team scales
- Provide general operational support to Customer Success and related teams as needed
- Participate in cross functional meetings to gain exposure to client delivery and business operations
Our take
The US loan market is rife with inefficiencies and fragmented software, making it difficult to achieve transparency and efficiency of service. Versana is a multi-tenant fintech solution that centralizes corporate loan data and improves transparency.
Versana’s platform offers its customers real-time insight into loan details and portfolio positions, whilst aiding the customer transfer from legacy manual processes onto automated self-service platforms. Its high-speed and efficient processes allow customers to access the most credible and up-to-date information on potential syndicated loan deals, aiming to usher in a new era of modernisation within the syndicated loan market.
Versana has an impressive investor list, with the likes of Morgan Stanley, Barclays and Citibank all pitching into its 2024 VC round. With backing from huge banking players, Versana is in a strong position to roll out its digitising platform to new markets and customers.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Sep 2024
$26m
LATE VC
Mar 2023
$40m
SERIES C
Total funding: $66m
Company benefits
- Medical, dental and vision insurance covered 100%
- Company equity
- Disability and life insurance
- 401(k)
- Paid holidays, paid sick days and generous PTO
Company HQ
Garment District, New York, NY
Leadership
Cynthia Sachs
(Founding CEO)Previously CEO and Chief Investment Officer at Athena Art Finance Corp, Managing Director at Yieldstreet, Head of Fixed Income Valuations at Bloomberg LP and Senior Portfolio Manager at Morgan Stanley.
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