Senior Solutions Architect, Amazon
AGI Autonomy
$138.2-239k
The largest online retailer and technology provider
Be an early applicant
The largest online retailer and technology provider
1001+ employees
Be an early applicant
$138.2-239k
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- If you are interested in learning new technologies, working directly with customers, and are data-driven this may be the role for you
- You should have a positive attitude and strong work ethic; you will work fast and smart, and adapt and iterate quickly
- 8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 3+ years of design, implementation, or consulting in applications and infrastructures experience
- 10+ years of IT development or implementation/consulting in the software or Internet industries experience
- Knowledge of software development tools and methodologies
- Bachelor's degree in computer science, engineering, mathematics or equivalent
Desirable
- 5+ years of infrastructure architecture, database architecture and networking experience
- Experience working with end user or developer communities
- Knowledge of AWS services, market segments, customer base and industry verticals
What the job involves
- We are seeking a GenAI specialist Solutions Architect to join our Artificial General Intelligence (AGI) Customer Enablement team to work with our engineering and science team alongside internal and external Generative AI customers to build the applications of the future
- In this role, you will be the voice of the customer, with ownership for working alongside Amazon businesses to develop GenAI and agentic solutions that deliver their immediate business value and realize the future of customer experience
- You will help your customers understand best practices and develop new best-practice patterns as you encounter new problem spaces
- With your day to day focus on the builder, you will be expected to provide insights to product, science, and engineering on how customers build with our products and how we can improve
- You will be empowered to invent on behalf of our customers and advocate for their needs throughout design, build, and launch of next gen. of models and agents
- This position has a high level of visibility, so you will need to be able to communicate clearly and compellingly at all levels of the company and externally
- Additionally, you will be responsible for measuring business impact by diving deep into metrics and customer inputs
- Ensure success in designing, building and migrating applications, software, and services with Amazon Nova Act and other Amazon Gen. AI solutions
- Interact with internal and external customers directly to understand their business problems and help them implement durable GenAI and Agentic systems
- Educate customers on the value proposition of Amazon Nova Act, Amazon Gen AI ecosystem and showcase the state of the art
- Drive deep architectural discussions and design exercises to create solutions built with Amazon GenAI solutions
- Author and contribute to AWS customer-facing publications such as whitepapers, workshops, demos and proof of concepts
- Build deep relationships with internal and external customers, engineering, product, and science leaders
- Capture and share best-practice knowledge across internal Amazon builders and the AWS solutions architect community
- The Customer Enablement team is central to the Autonomy flywheel, serving as the bridge between our customers and our development efforts ultimately driving customer adoption of Nova Act
- We ensure customer success with Nova Act by directly engaging with users to build solutions and deeply understand their Agents use cases. Our team drives customer adoption through direct interactions, usage data, and feedback to inform Autonomy feature prioritization across all Autonomy org
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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