Strategy and Operations Manager, Whatnot
$134-180k
+ equity
More information about location
Live stream platform & marketplace for collectibles
Posted today
Live stream platform & marketplace for collectibles
501-1000 employees
Posted today
$134-180k
+ equity
More information about location
501-1000 employees
Company mission
Whatnot missions is to enable anyone to turn their passion into a business and bring people together through commerce.
Role
Who you are
- As our next Strategy and Operations Manager you should have 4+ years of overall professional experience with a mix of professional services and start-up experience
- Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up
- Strong strategic sense with the ability to balance data driven insights and business instincts
- Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data
- Excellent executive communication skills. You can show and explain insights to a variety of audience types
- Excellent data skills including strength with SQL and excel
- Experience supporting the post sales motion of a GTM org
- You have been a top performer wherever you have worked
- Comfort working exceptionally fast in an ambiguous work environment
- Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company
Desirable
- Experience working on a marketplace or a two-sided platform
- Passion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerce
- Experience buying and selling in online marketplaces communities
What the job involves
- The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. This role sits on our Revenue Operations team, which supports our Sales and Post Sales Teams in growing our seller base and partnerships
- Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed
- Take on key strategic and operational special projects that move the business forward and help us scale
- Work with the post sales GTM team to build and develop playbooks and documentation
- Support GTM leaders in identifying and presenting data and insights
- Support category team with analysis and success measurement of initiatives
- Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility
- Understand the competitive landscape and develop strategies to grow Whatnot’s market position
- Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy
- Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success
Our take
The collectible toy market is large, and Whatnot has built a unique social platform that enables sellers to use livestreams to showcase their products and reach more buyers. The company’s focus is on collectible toys, some of which are rare and can cost thousands of dollars, and has also expanded to sports cards.
The idea of Whatnot was led by buyer trends. Instagram's live feature became a popular place for selling toys and trading cards, but of course was not set up to facilitate bidding or handling payments after a sale occurs. Whatnot combines live showcasing with follow-up sale capabilities, thus serving the community in a more novel way than established collectibles market players such as eBay.
The company has grown fast. It was established in 2019 and has already expanded from its original category - Funko Pop figurines - to Pokemon cards, pins, sports cards, and many more. There is still plenty of scope for expanding into new categories, as the company aims to establish itself as the go-to for this large niche, which will be facilitated by the strong levels of funding that Whatnot has raised.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
54% employee growth in 12 months
Company
Employee endorsements
Hard working team
"Everyone here puts in the work. It's refreshing to work on a team where everyone is carrying their weight and lifting each other up. The work ethic..."
Funding (last 2 of 6 rounds)
Jul 2022
$260m
SERIES D
Sep 2021
$150m
SERIES C
Total funding: $484.2m
Company benefits
- Wellness: Health, dental, vision, and life insurance plans. We also cover some of the cost for your dependents as well.
- Compensation: Full-time Whatnauts receive equity, a WFH stipend to support your remote workspace and a monthly stipend to dogfood the app.
- Recharge: Flexible Time Off policy, holiday week off at the end of year, and paid parental leave after 1 year with us.
- Flexibility: Remote-first work culture. We provide a working environment where you're in charge of your time and schedule.
Company values
- Always listen to customers
- Move uncomfortably fast
- Prioritize impact ruthlessly
- Own everything and nothing
- Set crazy goals
- Provide extreme transparency
- Optimize for the upside
- Team over ego
- Figure it out
- Deeply understand why
- Have fun & be nice
Company HQ
Marina del Rey, CA
Articles
Leadership
Grant LaFontaine
(Co-Founder & CEO)Former Product Marketing Manager at Google, Project Manager at Facebook. Also co-founded Kit.
Logan Head
(Co-Founder)Experience in Engineering, including at Maker's Row, Factr, and Flight Club. Former Senior Product Manager at GOAT.
Salary benchmarks
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