Strategy & Operations Manager, Whatnot

• As our next Strategy and Operations Manager you should have 5-7 years of overall professional experience with a mix of professional services and start-up experience
• Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up
• Strong strategic sense with the ability to balance data driven insights and business instincts
• Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data
• Excellent executive communication skills. You can show and explain insights to a variety of audience types
• Excellent data skills including strength with SQL and excel
• Experience supporting the post sales motion of a GTM org
• You have been a top performer wherever you have worked
• Comfort working exceptionally fast in an ambiguous work environment
• Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company

Desirable

• The Categories and Expansion team at Whatnot is responsible for the expansion of our category suite and the continued growth of sellers and buyers on the platform. This role sits on our Revenue Operations team, which supports our Sales and Post Sales Teams in growing our seller base and partnerships
• Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed
• Take on key strategic and operational special projects that move the business forward and help us scale
• Work with the post sales GTM team to build and develop playbooks and documentation
• Support GTM leaders in identifying and presenting data and insights
• Support category team with analysis and success measurement of initiatives
• Work closely with the GTM launch, category, and central ops functions to ensure smooth operation and clear division of responsibility
• Understand the competitive landscape and develop strategies to grow Whatnot’s market position
• Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy
• Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success